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General Dynamics Information Technology · 11 hours ago

Desktop Systems Administrator

Tampa, FL

Full-time

Onsite

Entry Level

$64K/yr - $86K/yr

1+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to major U.S. government agencies. As a Desktop Systems Administrator, you will provide Tier 1 and 2 incident resolution support for hardware, software, and application problems, ensuring the functionality and efficiency of computer systems for the USCENTCOM Information Technology Services program.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Manages the functionality and efficiency of a group of computers running on one or more operating systems

Provides onsite, hands-on O&M support for client computing devices to include personal computers, thin/zero clients, laptops, Portable Electronic Devices (PEDs), and peripherals

Provides end-user IT system and software maintenance for the USCENTCOM COOP

Coordinates and manages Automated Data Processing Equipment (ADPE) accountability of new equipment, replacement equipment, and upgrades

Tracks the disposition of equipment throughout its lifecycle (e.g., Computer Equipment Replacement Program [CERP] and Life Cycle Replacement [LCR])

Processes end of life, defective, and/or damaged equipment through the Defense Reutilization Management Office (DRMO)

Develops procedures to facilitate management and testing of desktop load set configurations to include tracking and compiling of user issues, software conflicts, devices conflicts, and other similar tasks

As needed, provide CPN and SCO support to Coalition partners, and provide expertise and advice relating to Coalition Partner Networks

Qualification

Desktop AdministrationTechnical SupportWindowsLinuxVirtual EnvironmentTestingCustomer RelationshipCollaborationDocumentation

Required

Top Secret/SCI clearance must currently possess

Top Secret/SCI clearance must be able to obtain

1 + years of related experience

US Citizenship Required

Applicable DoD 8140 or DoD 8570 Certification

Performing systems planning and coordinate/connect IT systems

Expanding and/or modifying established systems to serve new purposes or improve workflow

Working within Window, Linux, and/or virtual environment

Establishing standards for information systems procedures

Work closely with stakeholders to understand system requirements and design integrated solutions that meet functional and performance objectives

Collaborate with software developers, system administrators, and other stakeholders to implement integration interfaces and APIs

Conduct thorough testing and validation of integrated systems, identifying and resolving any issues or discrepancies in functionality or performance

Document integration processes, including configuration settings, and troubleshooting procedures

Provide technical support and assistance during the deployment and post-deployment phases, addressing any integration-related issues or concerns

Stay abreast of emerging technologies and industry trends in systems integration, evaluating their potential impact on our integration strategies and recommending adoption where appropriate

Participate in meetings and workshops to share knowledge and best practices related to systems integration

Maintain key customer relationships to support strategic tech insertion and lifecycle replacement of IT hardware for the entire IT Enterprise

Preferred

Bachelor's Degree with a focus in computer science, engineering, or a related field of study

Microsoft certifications

ITIL 4 Foundation Certification

Benefits

401K with company match

Comprehensive health and wellness packages

Professional growth opportunities including paid education and certifications

Rest and recharge with paid vacation and holidays

Variety of medical plan options, some with Health Savings Accounts

Dental plan options

A vision plan

401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match

Full flex work weeks where possible

A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees