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Dartmouth Health · 5 hours ago

Senior Clinical Secretary - Ophthalmology

Lebanon, NH

Full-time

Onsite

Mid, Senior Level

3+ years exp

Dartmouth Health is seeking a Senior Clinical Secretary in Ophthalmology. The role involves providing administrative support, scheduling patients and procedures, and managing multiple calendars while ensuring effective communication and coordination within the clinical setting.

Health CareHospitalMedical

Responsibilities

Answers telephone, screens and directs calls, gives directions, and takes messages

Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling

Designs, analyzes, and coordinates master and other schedules

Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff

Types patient letters. Composes and edits correspondence

Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers

Completes and processes a variety of reports, forms, reimbursements, etc. Obtains authorizations and pre-certifications

Conducts on the job training for new staff members and gives input into performance appraisals. Directs the work of other employees, work study students, floats, temps, volunteers and others

Creates agendas and takes minutes for meetings

Coordinates conferences/meetings and make travel arrangements

Performs record keeping procedures. Addresses billing concerns, and solves patient billing issues. Provides input into budget preparation

Performs other duties as required or assigned

Qualification

Administrative support experienceMedical terminology knowledgePC software proficiencyCustomer service skillsRecord keepingMeeting coordinationCommunication skillsInterpersonal skills