Ian Graham Agency, LLC · 6 hours ago
Remote Customer Service Representative – Career Change Opportunity (Training Provided | No Cold Calls)
United States
Full-time
Remote
New Grad, Entry Level
$600/mo - $800/moIan Graham Agency, LLC is a remote financial services agency built on mentorship and integrity, specializing in various financial solutions. They are seeking a Customer Service Representative to assist individuals who have requested information, providing a positive customer service experience and helping clients with applications in a structured remote environment.
Financial Services
No H1B
Hiring Manager
Ian Graham
Responsibilities
Follow up with individuals who requested information online, by phone, or through mail
Provide a positive customer service experience via Zoom or phone appointments
Explain coverage options clearly and help clients complete simple applications
Use a step-by-step process supported by training, scripts, and mentorship
Work independently from home while staying connected to a supportive remote team
Qualification
Required
Experience in customer service, sales, education, hospitality, retail, or administrative work
Reliability and a people-focused attitude
Willingness to learn a new skill set with structured guidance
Ability to work independently from home
Strong customer service or people-facing experience
Self-motivated and comfortable working from home
Openness to coaching and following a proven system
U.S. Citizens or Permanent Residents able to pass a background check
Benefits
Commission-based compensation with monthly bonus opportunities
Performance-based increases available every 2–3 months
No quotas and no cap on income
Structured training and one-on-one mentorship
Warm leads provided — no cold calling
Company
Ian Graham Agency, LLC
As a financial services agency, Ian Graham Agency, LLC offers mortgage protection, final expense, retirement solutions, college savings strategies, term and whole life insurance options, and debt elimination programs.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase