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C1 · 1 day ago

Director, Sales

Plano, TX

Full-time

Onsite

Director/Executive

$125K/yr - $180K/yr

7+ years exp

C1 is the foremost provider of advanced communications and data technology for business. The Director, Sales is responsible for managing National Account Managers to drive profitability and sales revenue growth, while also mentoring and developing the team to meet business objectives.

Call CenterInformation TechnologyMessagingSaaSUnified CommunicationsVoIP

Responsibilities

Consults, designs, supports, and manages sales of customer activity involving all products and services offered by the company with primary focus in designated region

Manages, trains, advises, and motivates assigned team members to their full potential

Develops and maintains strong relationships with key customers, ability to present to customer in-person or virtually

Ensures strong, effective market share of the products and services by providing direction and information on the products and related services

Develops and maintains technical competency in all products and services offered through ConvergeOne

Prepares sales forecasts, budgets, quotas, and other projections on a monthly basis

Analyzes sales records and trends in relation to objectives and competitive activities; takes or recommends necessary corrective action to Regional Vice President (RVP)

Develops a Business Plan for area of responsibility that is consistent with short-range and long-range company objectives

Keeps RVP informed of economic, customer/competition situations, customer’s business issues and interests, and generate a strategy that will achieve business objectives

Uses partnership programs, works with customers and their other product and service partners

Manages NAMs to be successful with all service offerings from all C1’s business partners

Maximizes NAM’s results through continuous and proactive feedback

Expedites the resolution of customer problems/complaints effectively

Keeps well informed on industry changes, participates where possible in organizations directly involved with ConvergeOne’s target markets, and continually works to improve sales techniques and sales knowledge

Works independently and as a team member with various organizations and/or functions throughout the company to achieve company objectives

Adheres to company policies, procedures, and objectives, and is always prepared to accurately discuss these policies with NAMs as well as our customers

Creates innovative solutions concepts

Maintains strong customer relationships at an executive level

Identifies strength and weaknesses within a team and works with extended teams to improve their skills

Manages a multi-vendor plan and relationships (OEMs)

Recognizes talent and potential talent to develop a successor and bench

Seeks the right talent on a continuous basis (i.e., recruitment and retention)

Executes both, the art and sciences, selling and uses specific sales methodologies

Determines what is important and what isn’t by helping NAMs to qualify deals for customers worthy of pursuit

Holds team accountable to tactical execution

Manages deals effectively and understands the process flow

Qualification

Sales managementCustomer relationship managementCollaboration technologySales forecastingExecutive presenceProblem solvingNegotiation skillsCoaching skillsResilienceTechnical aptitudeMicrosoft OfficeTelecommunications experienceTeam playerVerbal communicationCreative thinking

Required

4-year college degree in Business or equivalent in experience

Seven or more years of prior successful direct selling experience

Three or more years in a Services/Sales Support management role or related experience

Five or more years of supervisory experience

Proven ability to maintain partnership programs with customer and their other service providers

Strong problem solving, decision-making, and negotiation skills

Must be “total” team player and look at the constant “big” picture for success

Knowledge of collaboration technology

Strong presentation, verbal and communication skills

Demonstrated sales ability and technical aptitude

Proficient with Microsoft Word, Excel and Outlook

Previous experience working in a telecommunications industry

Strong territory management background to include, growth plans, staffing, coaching, to exceed quotas

Strong background and forecasting skills

Strong skills in developing and maintaining customer relationships at an executive level

Excellent coaching skills to enable strengthening team

Creative, innovative, resilient and tenacious

Strong internal relationship with mutual respect with extended team

Executive presence

Benefits

401(k) Plan (35% employer match per dollar up to 10% employee contribution)

Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)

RX Home Delivery

HSA with Employer Contribution

In-vitro Fertility (treatment coverage)

Dental

Vision (2 plans: 12-month and 24-month frames allowance)

FSA Plans (Healthcare, Dependent Care and Limited Purpose)

Pre-tax Commuter Plans

Employer-paid Life Insurance

Employer-paid Short + Term Disability

Long Term Disability (2 plans: Employer-paid or optional Self-paid)

Paid Parental Leave (4 weeks at 100%)

Employee Assistance Plan

Voluntary Life Insurance for team member, spouse and child

Voluntary Accidental Death for team member and spouse

Legal/ID Theft Plans

TeleHealth

Wellness via Omada Health (healthy living solution)

Travel Assistance

Business Travel Accident Coverage

Medical for foreign travel coverage

Employer-paid Pet Telehealth

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Volunteer Time Off

10 Holidays

Summer Sizzle

On Demand Pay (Daily Pay)

Company

C1

C1, the global technology solution provider elevating connected human experiences, is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams, and our communities.

Founded in 1988

Minneapolis, Minnesota, USA

1001-5000 employees