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Nightwing · 3 months ago

Systems Administrator 3

Annapolis Junction, MD

Full-time

Onsite

Senior Level, Lead/Staff

$122K/yr - $253K/yr

15+ years exp

Nightwing is a company that provides advanced cyber, data operations, systems integration, and intelligence mission support services. They are seeking a Systems Administrator to manage IT systems infrastructure, provide troubleshooting support, and ensure day-to-day operations of various IT components. The role involves both Tier 1 and Tier 2 support for problem resolution and system optimization.

Information Technology & Services

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide support for implementation, troubleshooting, and maintenance of IT systems

Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems

Manage the daily activities of configuration and operation of IT systems

Provide assistance to users in accessing and using IT systems

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provide support to IT systems include day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization and perform system capacity analysis and planning

Provide in-depth experience in trouble-shooting IT systems

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Support the design of systems, mission architecture and associated hardware

Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture

Analyze and resolve complex problems associated with server hardware, applications and software integration

Qualification

UNIX operating systemsWindows operating systemsIT systems troubleshootingTier 1 Help Desk supportNetwork components configurationSystem capacity analysisCommunication skillsTeam collaborationProblem-solving skills

Required

Requires fifteen (15) years of experience as a SA on programs and contracts of similar scope, type, and complexity and a Bachelor's degree in a technical discipline from an accredited college or university

Five (5) years of additional SA experience may be substituted for a bachelor's degree

DoD 8570 compliance with Information Assurance Technical (IAT), Level I

Security Clearance: Qualified applicants MUST HAVE ACTIVE TS/SCI WITH POLY

Requires expert or mastery level knowledge of work area, typically obtained through advanced education combined with experience

Typically Requires A University Degree or equivalent experience and minimum 10 years prior relevant experience, or An Advanced Degree in a related field and minimum 7 years experience Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience unless prohibited by local laws/regulations