JPMorganChase · 1 day ago
Lead Infrastructure Engineer - Network
Plano, TX
Full-time
Onsite
Senior Level, Lead/Staff
5+ years expJPMorgan Chase is one of the oldest financial institutions, offering innovative financial solutions globally. The Lead Infrastructure Engineer will play a crucial role in maintaining and optimizing the infrastructure for the data center environment, ensuring operational excellence and compliance while collaborating with various teams for deployments and troubleshooting.
Asset ManagementBankingFinancial Services
Responsibilities
Applies technical expertise and problem-solving methodologies to projects of moderate scope
Drives a workstream or project consisting of one or more infrastructure engineering technologies
NTAP Environment Maintenance: Proactively monitor and maintain NTAP hardware and software, including storage arrays, controllers, and management interfaces
Coverage and Support: Provide daily coverage through coordinated shifts, ensuring support for network tests, troubleshooting, and operational requests
Testing Support: Set up, monitor, and assist with network and storage tests, including performance, failover, and interoperability scenarios
Incident Response: Respond to alerts and incidents, perform root cause analysis, and implement corrective actions to restore service and prevent recurrence
Routine Maintenance: Perform regular upgrades, patching, and configuration changes to keep NTAP systems secure and up to date
Documentation: Maintain detailed records of maintenance activities, incidents, test results, and environment changes for compliance and knowledge sharing
Collaboration: Work closely with engineering, QA, and operations teams to coordinate testing, deployments, and support activities
Process Improvement: Identify opportunities to enhance system reliability, performance, and support processes; recommend and implement improvements
Security and Compliance: Ensure NTAP environment adheres to organizational security policies and compliance requirements
Qualification
Required
Formal training and certification on infrastructure and network engineering concepts and 5+ years applied experience
Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments. Strong understanding of network hardware and software, including storage provisioning, data protection, and performance optimization
Experience with network and storage monitoring tools (e.g., NetApp On Command, SolarWinds, Nagios)
Solid knowledge of networking concepts (TCP/IP, routing, switching, firewalls) and their integration with storage systems
Ability to work in shifts or flexible schedules to provide extended coverage
Experience with incident response, troubleshooting, and root cause analysis in enterprise environments
Scripting or automation experience (Python, Bash, PowerShell) for automating routine tasks and reporting
Effective communication and documentation skills, able to interact with technical and non-technical stakeholders
Degree in Computer Science, Computer Engineering, Mathematics, or a related technical field
Knowledge of security and compliance standards relevant to storage and network environments
Drives to continue to develop technical and cross-functional knowledge outside of the product
Preferred
Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
Experience collaborating in cross-functional teams and supporting complex deployments
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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