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Acara Solutions, An Aleron Company · 2 weeks ago

Inside Sales Representative/Account Manager

Owings Mills, MD

Full-time

Onsite

Mid Level

4+ years exp

Acara Solutions is committed to delivering high-quality medical equipment that enhances patient care and supports the operations of hospitals and senior living homes across North America. They are seeking a relationship-driven Inside Sales Representative / Account Manager to serve as a key point of contact for existing customers while identifying and developing new business opportunities within current accounts.

Information TechnologyRecruitingStaffing Agency

No H1B

Responsibilities

Serve as the primary point of contact for assigned hospital and senior living accounts

Build and maintain strong, long-lasting client relationships through proactive communication and support

Understand client needs and challenges to provide tailored product recommendations and solutions

Identify new business opportunities within existing accounts and work to expand product adoption

Prepare and deliver quotes, product information, and sales documentation

Collaborate with the logistics and customer service teams to ensure timely deliveries and service satisfaction

Track account activity using CRM tools and maintain accurate records of all customer interactions

Monitor industry trends and competitor activity to identify potential threats or growth areas

Support occasional outbound sales campaigns targeting upselling or re-engagement

Qualification

Inside sales experienceAccount managementMedical equipment knowledgeCRM proficiencyCustomer serviceMulti-account managementSolutions-oriented mindsetPurchasing cyclesInterpersonal skillsCommunication skillsProblem-solving skills