ServiceNow Engagement Manager jobs in United States
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Vaarida Technologies ยท 6 hours ago

ServiceNow Engagement Manager

positionBoston, MA
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
money$150K/yr - $209K/yr
date10+ years exp

VaaridaTech is seeking a ServiceNow Engagement Manager with extensive experience in IT project management and ServiceNow projects. The role involves managing multiple projects, leading cross-functional teams, and ensuring successful implementations of ServiceNow solutions.

Cloud Data ServicesInformation TechnologyInternet of Things
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H1B Sponsor Likelynote

Responsibilities

10+ years in IT project management, with at least 6+ years in ServiceNow projects (ITSM, ITOM, HAM, SAM)
ServiceNow CSA (Certified System Administrator) mandatory; CIS certifications preferred
Strong technical knowledge and ability to create reporting and dashboards
Strong understanding of ServiceNow platform capabilities and integrations
Familiarity with Agile and Waterfall methodologies
Excellent communication, leadership, and client relationship management
Ability to manage multiple projects under tight deadlines

Qualification

ServiceNow projectsServiceNow CSAITIL frameworksAgile methodologiesProject managementClient relationship managementLeadershipCommunication

Required

10+ years in IT project management, with at least 6+ years in ServiceNow projects (ITSM, ITOM, HAM, SAM)
ServiceNow CSA (Certified System Administrator) mandatory
Strong technical knowledge and ability to create reporting and dashboards
Strong understanding of ServiceNow platform capabilities and integrations
Familiarity with Agile and Waterfall methodologies
Excellent communication, leadership, and client relationship management
Ability to manage multiple projects under tight deadlines
ITIL Knowledge: Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
Project Management: Experience with agile methodologies and managing large-scale ServiceNow implementations
Leadership and Communication: Strong leadership abilities with experience managing cross-functional teams, guiding developers, and liaising with stakeholders at all levels
Excellent written and verbal communication skills

Preferred

CIS certifications preferred
PMP, Scrum Master, ServiceNow Certified System Administrator (CSA), or ServiceNow Certified Technical Architect (CTA) preferred

Company

Vaarida Technologies

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Vaarida (Sanskrit name for the Cloud) Tech is IT Infrastructure Services provider and a trusted partner to enterprises in their IT-as-a-Service journey.
dateFounded in 2014
location
Raleigh, North Carolina, USA
people-size51-200 employees
web-link
https://vaaridatech.com

H1B Sponsorship

Vaarida Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (8)
2023 (18)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase