Yale University · 7 hours ago
Identity and Access Management Engineer
United States
Full-time
Remote
Mid, Senior Level
$82K/yr - $132K/yr
4+ years expYale University is seeking an Identity and Access Management Engineer to serve as the primary contact and expert for application management. The role involves supporting application implementation, analyzing workflows, and collaborating with users to enhance technological solutions for business needs.
AssociationBusiness DevelopmentEducationMedicalSocial Entrepreneurship
Responsibilities
Analyzing workflows and understanding policies, procedures and constraints of the clinical or business operations
In depth and precise investigation and documentation of operational specifications and application functionality is required
A key activity is to work with users to determine project needs, develop proposals, and recommend opportunities for technological and workflow improvement
They function as the primary contact to support the implementation of new projects and upgrades as well as troubleshoot problems and questions from end - users during training, go-live and post go-live periods
Attention to detail is a critical skill for this position
Supports application implementation and maintenance including analysis, planning and preparation
Demonstrates extraordinary ability to perform the technical skills of the job
Works with Application Specialists I and team members, to enhance technical and analytical skills, provide support and provides recommendations and participates in all project related activities including walk throughs
May provide input to performance reviews of Application Specialists and team members
Designs, programs and tests conversions, interfaces, reports and other computer programs according to the departmental standards
Analyzes needs and proposes solutions for application systems, including programs needed to convert data from the old to the new system
Identifies and recommends changes in workflow, procedures, forms and/or data to make optimal use of application systems
Provides software functionality, design, and build expertise and experience needed for successful implementation
Assists in resolving major design issues and presents options for resolution
Analyzes business processes to ensure proper system configuration
Logs, tracks, and resolves issues and changes in regards to software code modifications or enhancements
Meets with users to determine specifications of particular hardware or software needs
Informs management of all issues that are impacting or will impact assigned area/s
Creates and maintains regular status reports to Manager
Attends weekly team meetings to discuss team and project related activities, issues, change, communications, and updates
Completes specific task activities as assigned and documented in project plans
Works with training team to develop application specific training curriculums and materials
Supports all project team members with application and information systems knowledge
Promotes a team atmosphere that is conducive to the overall accomplishment of goals, schedules, and deadlines
Openly shares information with all team members
Willingness to subordinate individual goals for team goals
Documents and maintains all required system design and build documents and configures system accordingly
Contributes to preparation of testing scripts and materials and performs unit, system, and integrated testing tasks
Provides expertise and experience to the development of production environment readiness plan
Provides training to other IT staff and user clients as appropriate
Coordinates interactions and activities of vendors, both on-site and off-site
Work closely with end users to identify business needs and benefits of implementing a computing solution and strives to understand their needs
Provides technical expertise in resolving user system deficiencies and determines appropriate action
Provides system services and analyze system performance for stakeholders and intended end users
Performs all activities necessary to activate a new operating system or new release of an existing system, including analysis, design, implementation, and related documentation
Analyzes systems performance and modifies programs to increase the efficiency of the operation
Reinstates integrity of system as quickly as possible following an outage in order to minimize item and data loss
Recommends and authorizes system upgrades and software installations
Designs, develops and implements new system tools
Analyzes execution time of commonly used instruction to identify and replaces those that are inefficient or slow to operation
Analyzes, evaluates and takes steps to circumvent problems and restores systems to operating condition
Contributes in the determination of specifications and determines the combination of options needed to tailor an operating system to meet the business needs
Conducts training and user education
Researches new technologies, processes, and methodologies
May perform other duties as assigned
Qualification
Required
Ability to work independently and meet deadlines with minimal supervision and ability to deal with simultaneous tasks, communicate effectively, problem solve, and develop creative solutions to complex problems required
Strong organizational, problem solving and listening skills, attention to detail, innovative thinking and ability to inspire others required
Must possess a high level of customer service skills and participate as strong, collaborative team player
Capable of taking leadership role in managing end user relationships
Working knowledge of Microsoft Office tools required
Bachelor's degree
Four years of experience as a systems programmer with knowledge of one or more high level languages, or an equivalent combination of education and experience
Preferred
Minimum 5 years' experience in Healthcare and/or technology strongly preferred
A minimum of 2 to 3 years' experience as a Systems Analyst is required
Ability to analyze workflow to recommend and develop application solutions
Ability to research and interpret data; to include reporting, preparing and presenting data
I.T. Healthcare experience in supporting EMR systems
Epic Security Certification required
Company
Yale University
Yale University is a research and education institution that prioritizes its students.
10001+ employees
H1B Sponsorship
Yale University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (355)
2024 (449)
2023 (214)
2022 (208)
2021 (190)
2020 (155)
Funding
Current Stage
Late StageTotal Funding
$42.86MKey Investors
Bezos Earth FundAlfred P. Sloan FoundationHyundai Hope On Wheels
2025-10-23Grant
2025-05-21Grant· $0.05M
2023-01-01Grant· $1.27M
Leadership Team
Geoffrey Chatas
Senior Vice President for Operations
Jack Callahan
Senior Vice President for Operations
Recent News
2025-12-10
Company data provided by crunchbase