Community Health Systems · 3 weeks ago
IT Application Portfolio Management Analyst, Clinical Application Services Management
United States
Full-time
Remote
Entry, Mid Level
2+ years expCommunity Health Systems is seeking an IT Application Portfolio Management Analyst to assist with governing application submissions into ServiceNow and developing data governance processes. The role involves managing the application portfolio, collaborating with various teams, and supporting strategic analysis to improve economic and patient experience goals.
Health CareHospital
Responsibilities
Manage the structure, attributes, taxonomies and nomenclature of service line elements and categories within the repository toolset (ServiceNow) to ensure completeness and accuracy of the list of enterprise IT business applications
Govern submitted application requests into ServiceNow
Develop data steward processes to maintain application portfolio
Assist in developing data governance processes with application records
Educate peers and business partners on department methodologies and drive adoption of standard process via a developed process guide
Develop certification processes for the application records
Provide expertise on decisions and priorities regarding the overall enterprise application portfolio
Develop reports showcasing status, decisions, and plans
Participate in various governance meetings
Support executive leadership application updates
Support strategic analysis of the enterprise application portfolio including lifecycle management, application rationalization, consolidation and standardization to achieve the department objectives of the organization including reducing variation of redundant or unused applications
Understand the data driven decisions pertaining to IT project investments
Collaborate with business partners, technology leaders and department directors to identify and promote adoption of enterprise standards and rationalization of application systems to achieve economic and patient experience improvement goals
Participate in application rationalization feasibility analysis and proposals for management and business partners which support the organization's clinical and economic objectives
Review and support applications’ advantages, risks, costs, benefits and impact on the enterprise business process and goals
Collaborate with Audit teams to respond to and mitigate audit findings and manage audit controls related to application systems registered in ServiceNow
Support and evaluate portfolio risks and recommend mitigation plans
Support business impact analysis and application criticality assessments
Communicate timely and accurate status to appropriate levels and stakeholders including the development and delivery of status reports and presentations
Qualification
Required
ServiceNow Enterprise Architecture/Application Portfolio Management knowledge
ServiceNow CMDB and CSDM components within the ServiceNow platform
Lifecycle management understanding
Results oriented mentality to drive accurate deliverables with appropriate time to market while taking responsibility for the outcomes
Customer focused to align services with customer needs
Creativity in developing and executing innovative strategies to meet unique customer needs
Excellent verbal and written communication, presentation and customer service skills
Ability to handle pressure to meet business requirement demands and deadlines
Expertise in analyzing and presenting large volumes of data to senior leadership
Critical thinking in developing proposals with sound analysis and achievable outcomes
Ability to prioritize tasks and quickly adjust in a rapidly changing environment
Exceptional analytic problem solving skills
Ability to work independently and in a team environment
Organizational awareness and the ability to understand relationships to get things accomplished more effectively
Bachelor's degree in Clinical Informatics, Health Science, Information Systems, Computer Science or a related discipline, or 2 years of relevant experience
ServiceNow certifications
ITIL certifications
Preferred
Application product ownership experience
Strong relationship management experience
Project management experience/certification
2 or more years in an application portfolio/services management role
Lean / Six Sigma Green Belt
Company
Community Health Systems
Community Health Systems is one of the nation’s leading healthcare providers.
10001+ employees
H1B Sponsorship
Community Health Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (4)
2022 (4)
Funding
Current Stage
Public CompanyTotal Funding
$3.67B2025-07-28Post Ipo Debt· $1.79B
2024-05-21Post Ipo Debt· $1.12B
2023-12-11Post Ipo Debt· $750M
Leadership Team
Jason Johnson
SVP, Chief Accounting Officer
Hunter Phillips
Director Strategic Consumer Engagement
Recent News
Business Wire
2025-12-03
Morningstar.com
2025-11-05
PR Newswire
2025-10-28
Company data provided by crunchbase