Duke Energy Corporation · 7 hours ago
Account Executive
Durham, NC
Full-time
Hybrid
Mid, Senior Level
5+ years expDuke Energy Corporation is committed to making a difference in people's lives and is seeking an Account Executive to manage strategic issues and cultivate relationships with large commercial and industrial customers. This role focuses on enhancing customer satisfaction and identifying opportunities for growth while collaborating with internal teams to support the company's business objectives.
Clean EnergyEnergyHardwareHydroelectricOil and GasService Industry
No H1B
Responsibilities
Establish and maintain strong relationships at all levels within customer organizations to support long-term engagement and strategic alignment
Demonstrate an in-depth knowledge of complex rate structures, billing options, demand response programs, and renewable options based upon their respective customer value propositions
Serve as lead negotiator and primary decision maker in resolving customer issues, ensuring timely and effective solutions
Own and manage the entire customer relationship, coordinating with internal departments, including senior leadership, to ensure alignment
Understand the customer’s unique needs, strategic issues, business objectives and decision-making processes, and effectively communicate those needs internally to drive alignment and support
Drive regional growth by partnering with the Duke Energy economic development team in identifying, coordinating, and managing potential new projects or expansions within the company’s service territory
Drive earnings growth by proactively identifying and positioning technical products and service solutions that meet and exceed customer needs
Manage the sales process from initial needs assessment through solution delivery, coordinating internal cross-functional teams to ensure customer success
Coordinate and manage customer service projects and load growth opportunities
Actively promote the implementation and broad acceptance of the company’s tools and services
Develop and execute strategic plans to proactively address and resolve issues, strengthening and preserving relationships with the company’s large business customers
Develop and maintain a comprehensive understanding of the customer’s business, key stakeholders and strategic initiatives to better anticipate needs and deliver value
Monitor and communicate market trends, forecasts, and external factors – such as environmental and regulatory developments – impacting large business customers, providing insights to internal stakeholders for strategic planning and forecasting
Develop and implement action plans for specific projects to achieve defined business objectives and customer outcomes
Serve as the primary liaison between customers and internal teams to ensure timely delivery of solutions and alignment with customer expectations
Provide support during emergency and storm events by communicating outage information and restoration updates to customers
Establish and maintain effective communication and education channels to keep customers informed and engaged
Serve as a liaison between the company and customer to communicate and educate on relevant regulatory and legislative matters
Prepare and present relevant information on emerging trends, technologies, and industry developments to customers, ensuring they remain informed and engaged
Develop and maintain technical and working knowledge of industrial processes and technologies used by large assigned customers that affect the energy delivery methods including all energy end uses
Develop and maintain comprehensive working knowledge of electric systems and components, including those associated with Duke Energy’s transmission and distribution system, as well as the effect of the interface with the customer’s systems
Serve as a resource to assigned internal cross-functional teams to assist in developing solutions to large business customers’ needs
Qualification
Required
Bachelors degree AND five (5) years minimum required related experience
In Lieu of degree(s) and experience listed above, High School/GED AND eight (8) years minimum required related experience
Have the knowledge and capability to pass the CEM certification test
Valid driver's license
Preferred
Master's degree
Certified Energy Manager
Professional Engineer
Experience managing relationships with large and complex customers and/or key stakeholders
Ability to develop results-oriented business relationships to influence the outcome of issues to effectively advance and/or position the corporation's business plans and objectives
Certified Energy Manager or Professional Engineer
Extensive knowledge of electric distribution and transmission systems and grid operations
Knowledge of customer-side energy distribution and energy-consuming systems and processes
Excellent interpersonal skills including communication skills, presentation skills, conflict resolution and negotiation skills
Business development experience
Excellent judgment and decision-making skills
Ability and flexibility to effectively manage and facilitate multiple projects and issues simultaneously
Effective analytical, problem identification and resolution skills
Ability to maintain composure and clarity of thought and purpose when confronted with highly stressful situations
Ability to work in a team environment to coordinate resources in a matrixed organization to meet customer expectations
Proven self-starter, with a results-oriented mindset, capable of taking initiative and driving tasks to completion with minimal supervision
Company
Duke Energy Corporation
Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2023-04-04Post Ipo Debt· $1.5B
1978-01-13IPO
Leadership Team
Brian D. Savoy
EVP & CFO
S
Steve Immel
VP Carolina Coal Generation
Recent News
2025-12-30
2025-12-24
Company data provided by crunchbase