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General Dynamics Information Technology · 2 hours ago

ServiceNow Developer | Active Secret clearance

United States

Full-time

Remote

Senior Level

$115K/yr - $155K/yr

5+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services. They are seeking a ServiceNow Developer to build and customize applications on the ServiceNow platform, automate processes, and provide support to end users.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Build and customize applications on the ServiceNow platform, including ITSM modules like Incident, Problem, and Change Management

Connect the ServiceNow platform with other systems and applications using technologies like REST/SOAP

Create custom scripts, including Business Rules and Script Includes, to automate processes and meet business requirements

Perform administrative tasks, such as user and role management, system maintenance, and health checks

Customize user interfaces, forms, and workflows to align with business needs

Provide end-user support and troubleshooting for issues related to integrated processes and platform functionality

Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products

Contribute to IT-related technical processes reviews, postmortems, and continual process improvement

Qualification

ServiceNow IT Service ManagementServiceNow PlatformJavaScriptSOAPRESTWorkflow DesignAnalytical SkillsProblem SolvingCommunication SkillsOrganizational SkillsTime Management

Required

Active Secret clearance

5+ years software development experience

Experience with ServiceNow's data management tools such as Import Sets, Transform Maps, and the CMDB

Experience in developing and customizing ServiceNow Platform applications and modules, especially ITSM

Proficiency with integration methods like SOAP, REST, and web services, including creating and consuming them

Strong scripting skills with at least one language – preferably JavaScript

BS Degree

Proficient in designing, creating, and maintaining workflows and custom applications

Strong skills in creating and managing complex workflows using Flow Designer and other ServiceNow workflow tools

Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions

Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment

Ability to identify, understand, document, and create functionality aligning with customer value streams

Strong organizational and time management skills while working in a rapid software development environment

Ability to identify and learn new technologies quickly

Excellent communication skills for collaborating with both technical and non-technical stakeholders

Strong analytical, problem-solving, and debugging skills

ServiceNow Certified Application Developer (CAD)

ServiceNow Certified Systems Administrator (CSA)

ServiceNow Certified Implementation Specialist – IT Service Management (CIS – ITSM)

US Citizenship Required

Preferred

DoD 8570.01-M IAT Level II or III certification (e.g., Security+, CISSP, CISM)

Experience supporting DoD classified systems in IL5 or IL6 environments

Benefits

Comprehensive benefits and wellness packages

401K with company match

Paid time off

Variety of medical plan options

Some with Health Savings Accounts

Dental plan options

A vision plan

Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees