NEOGOV · 6 hours ago
Administrative Specialist II / 61067025
Charleston County, SC
Full-time
Onsite
New Grad, Entry Level
$31K/yr - $31K/yrNEOGOV is part of the Department of Health and Human Services in South Carolina, which aims to improve the health and quality of life for its residents. The Administrative Specialist II will provide administrative assistance to eligibility staff, assisting clients and ensuring efficient case processing while maintaining positive relationships with stakeholders.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assists clients in person or via telephone. Screens applicants, makes appropriate referrals, answers questions & resolves problems. Adheres to all agency policies, HIPAA Medicaid Confidentiality rules. Must maintain punctuality with established schedules & exhibits exemplary customer service skills (friendly, helpful, courteous, and harmonious)
Provides administrative assistance to eligibility staff to improve efficiency in case processing. Reviews incoming applications/reviews for completeness. Scans files accurately into OnBase using correct indexing and county information. Receives faxes and directs faxes to appropriate worker or virtually prints faxes into OnBase
Maintains inventory of supplies/forms. Prepares supply order. Prepares reports as requested. Maintains filing system. Opens/date stamps/reads/research incoming mail and distributes to appropriate staff daily and prepares outgoing mail. Delivers mail between offices as directed
Performs emergency preparedness duties or activities as required
Attends meetings and training sessions as required. Makes and keeps schedules, completes tasks timely and reports to work timely. Performs other duties as assigned
Qualification
Required
A high school diploma
Related clerical experience may be substituted for a high school diploma
Occasional overnight travel
Sitting or standing for long periods of time
Lifting requirements: 20 lbs
Preferred
Knowledge of laws, regulations and policies relevant to the agency of employment
Must be able to perform routine administrative duties
Exercises discretion in applying policies and procedures
Adheres to all agency policies, HIPAA Medicaid Confidentiality rules
Benefits
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
15 days annual (vacation) leave per year.
15 days sick leave per year.
13 paid holidays.
State Retirement Plan and Deferred Compensation Programs.
Health insurance; retirement and savings plan options; and paid vacation and sick leave.
Tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase