Apply on Employer Site

NEOGOV · 6 hours ago

Human Services Licensing Representative

*Home Headquartered, PA

Full-time

Hybrid

Entry, Mid Level

$59K/yr - $90K/yr

2+ years exp

NEOGOV is seeking a Human Services Licensing Representative to monitor compliance with state regulations and policies in the Department of Human Services. The role involves conducting inspections and investigations of personal care homes and assisted living residences to ensure the health and safety of residents, as well as reviewing documents and testifying in hearings regarding compliance findings.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Conduct inspections of personal care homes and assisted living residences including physical site conditions, facility operations, staff records, resident records, and written policies and procedures to determine compliance with state laws and regulations related to the licensing of personal care homes and assisted living residences

Conduct complaint and incident investigations based on factors such as conditions, care, abuse, neglect, etc. of personal care homes and assisted living residences by interviewing administrators, staff members, residents, and others to obtain information on allegations

Write narrative violation reports/licensing inspection summaries related to regulatory compliance, licensing, and facility and operations monitoring

Qualification

Information gatheringAnalytical skillsConducting inspectionsConducting investigationsReport writingCommunication skillsInterpersonal skills

Required

Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor's degree; or an equivalent combination of experience and training

You must reside in or be willing to relocate to the Southwest Region, which includes Allegheny, Fayette, Greene, and Washington counties by the time of hire

You must meet the PA residency requirement

You must be able to perform essential job functions

Benefits

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.