Merchandise Team Lead jobs in United States
cer-icon
Apply on Employer Site
company-logo

Knott's Berry Farm · 6 hours ago

Merchandise Team Lead

positionBuena Park, CA
timeFull-time
remoteOnsite
seniorityMid Level
money$17.56/hr - $17.56/hr

Knott's Berry Farm is seeking a Team Lead in Merchandise to oversee the daily operations of the merchandise department. The role involves training merchandise associates, managing inventory, and ensuring a positive shopping experience for guests.

AgricultureLeisure

Responsibilities

Communicate daily staffing concerns to Area Leadership and Management
Maintain positive, professional relationships with all team members, serving as an example
Perform weekly inventory cycle counts for fast-selling items in Merchandise shops
Assist guests with purchases and product inquiries, offering personalized recommendations
Maintain visually appealing merchandise displays and ensure inventory levels are adequately stocked
Provide quality guest service by offering information in person regarding products and services
Clean and maintain displays, shelves, counters, stock areas, and tables
Receive, retrieve, organize, and stock shelves, counters, tables, or display racks with products
Monitor areas to detect theft and assist in protecting park assets
Assist with inventory counts and maintain accurate records
Keep work and guest areas clean, neat, and organize
Perform other duties as assigned

Qualification

Inventory management systemsOrganizational skillsCommunication skillsGuest serviceTeam player

Required

Energetic and outgoing personality
Demonstrate self-sufficiency and the ability to work independently in single-staffed locations
Proficiency in inventory management systems
Strong organizational and communication skills
Attention to detail and ability to multitask
Ability to provide verbal direction and assistance to guests
Knowledge of products to determine guests' needs and desired merchandise
Ability to provide quality guest service in person and via telephone
Ability to monitor areas to detect theft and assist in protecting park assets
Ability to keep work and guest areas clean and organized
Ability to work as a team player with other team leads, associates, supervisors, and managers
Availability to work flexible hours, including weekends and holidays

Company

Knott's Berry Farm

twittertwittertwitter
Glassdoor3.6
company-logo
Knott's Berry Farm is a amusement park in Buena Park, California.
dateFounded in 1997
location
Buena Park, California, USA
people-size5001-10000 employees
web-link
http://www.knotts.com

Funding

Current Stage
Late Stage

Recent News

San Gabriel Valley Tribune
Disneyland raises prices on daily tickets and annual passes
2025-10-09
24-7 Press Release Newswire
23 Unions Unite to Organize Knott's Berry Farm Workers
2025-08-21
The Los Angeles Post
SoCal’s summer events mix nostalgia with modern thrills and entertainment
2025-07-09
Company data provided by crunchbase