Telecaller jobs in United States
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Urban Money · 13 hours ago

Telecaller

Urban Money is India’s pioneering unbiased loan advisory services firm, specializing in diverse loan and mortgage solutions. The Telecaller will be responsible for reaching out to prospective clients, providing loan-related advisory and assistance, and maintaining relationships with clients.

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Hiring Manager
Sanjeev Mishra
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Responsibilities

Reaching out to prospective clients
Providing loan-related advisory and assistance
Answering queries
Maintaining relationships with clients
Following up with potential leads
Updating client information in the database
Ensuring client satisfaction through prompt and professional communication

Qualification

Customer serviceVerbal communicationData entryMultilingual communicationTelemarketing experienceSales experienceCustomer support experienceFinancial product knowledgeLoan process understandingMarket trends awarenessCommunication certificationCustomer service certificationTeam collaboration

Required

Strong verbal communication, active listening, and customer service skills
Proficiency in data entry, multilingual communication, and managing client records effectively
Basic understanding of financial products, loan processes, and market trends is an advantage
Ability to work independently and collaborate efficiently in a team environment
High school diploma or equivalent

Preferred

Prior experience in telemarketing, sales, or customer support is a plus
Additional certifications in communication or customer service are an asset

Company

Urban Money

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Urban Money is India’s first unbiased loan advisory services firm. We advise on all kinds of loans and mortgage solutions.

Funding

Current Stage
Late Stage

Leadership Team

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Amit Prakash Singh
Chief Business Officer (CBO)
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Company data provided by crunchbase