ResidAlly · 1 day ago
Sales and Customer Relations Manager
Lubbock, TX
Full-time
Hybrid
Senior Level
7+ years expResidAlly is a housing platform connecting seniors with spare bedrooms to young professionals and students seeking affordable housing. The Sales and Customer Relations Manager will lead sales efforts and manage relationships with both homeowners and tenants to ensure a positive experience throughout the rental process.
Internet
Responsibilities
Identify and reach homeowners in the Lubbock area ready to rent spare rooms
Qualify and convert tenant leads (travel nurses, grad students, relocators, young professionals)
Manage the full sales cycle: outreach → qualification → tour → contract → move-in
Hit monthly targets: tenant placements, homeowner sign-ups, pipeline growth
Be the primary point of contact for both homeowners and tenants
Handle onboarding, questions, and issue resolution with care and speed
Build relationships that generate referrals and renewals
Maintain CRM records and follow-up cadences
Represent ResidAlly at local events, community meetings, and partner organizations
Identify new channels and partnerships to grow supply and demand
Provide feedback to improve our platform, processes, and positioning
Qualification
Required
7–10 years of sales experience with documented strong performance
Based in Lubbock, TX or surrounding areas (Amarillo, Midland, Plainview)
Proven ability to manage both B2C and relationship-based sales
Excellent communication skills—clear, warm, and professional
Comfortable working in a startup environment with minimal structure
Self-directed and accountable; you don't need to be managed closely
Preferred
Background in rental housing, property management, real estate, or senior services
Experience selling to or working with seniors
Familiarity with the Lubbock market (neighborhoods, hospitals, universities)
CRM experience (we use simple tools, but organization matters)
Benefits
Commission/bonus: Performance-based incentives tied to placements
Location: Lubbock, TX area (hybrid flexibility possible)
Type: Full-time
Company
ResidAlly
ResidAlly Connects Seniors with Spare Rooms to Young Singles Seeking Affordable, Meaningful Living Arrangements
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase