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Citizens · 4 hours ago

Business Banking Relationship Manager II

Pittsburgh, PA

Full-time

Onsite

Mid Level

4+ years exp

Citizens is focused on providing tailored advice and innovative solutions to help clients navigate changing circumstances. The Business Banking Relationship Manager II will manage and deepen client relationships while collaborating across the enterprise to deliver comprehensive financial solutions.

BankingCredit CardsFinancial ServicesFinTechRetail

Responsibilities

Manage, acquire and deepen a portfolio of new and existing commercial customer relationships within the Business Banking target market of five million to fifty million in annual revenue

Provide advisory led discussions to assess client needs and aspirations while positioning value added recommendations that drive customer delight and shareholder value

Engage COI’s and internal partners across the bank to uncover and deepen new business opportunities

Operate within a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, fee income, customer service and satisfaction

Actively engage in significant community activity to expand potential customer base and exemplify our company credo and community commitments

Qualification

Business Banking experienceCommercial Credit TrainingSales force proficiencyCustomer service skillsRiskCompliance knowledgeCommunity involvementConsultative sales approachSelf-accountabilityCore productsWritten communication skillsOral communication skillsNegotiation skillsProblem solving

Required

4+ years in upper Business Banking/Lower Middle Market experience

Completion of Commercial Credit Training

Meaningful experience with moderately complex portfolios, customers, and transactions

Strong written and oral communication skills

Strong knowledge of sales force and various lending applications

Strong sense of customer service, satisfaction and retention

Adept at needs identification, problem solving and the consultative sales approach

Strong negotiation skills and the ability to overcome objections and adversity

Following of prospects, customers and COIs

Ability to self-generate and drive new business development

Action oriented and self-accountable to superior results

Strong understanding of risk and compliance

Meaningful Community involvement

Strong understanding of core products and services

Preferred

Preferred undergraduate degree in business or finance

Company

Citizens

Glassdoor3.6

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828

Providence, Rhode Island, USA

10001+ employees