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Oracle · 2 weeks ago

Software Developer / SRE - 3 - (U.S. Citizenship required)

Pleasanton, CA

Full-time

Onsite

Mid, Senior Level

$79K/yr - $178K/yr

3+ years exp

Oracle is a world leader in cloud solutions, and they are seeking a Senior Engineer for enabling 24x7 Operations for US-Gov in the Oracle Fusion Data Intelligence product development organization. The role involves managing the uptime of the service, ensuring smooth data pipeline operations, and proactively detecting and resolving issues.

Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware

No H1B

U.S. Citizen Only

Responsibilities

You will be responsible for running the FDI Data pipeline operations in a lights out mode

As a member of team you’ll build tools and mechanisms to proactively detect issues with the data pipeline

Do the root cause analysis of every issue and build automations for handling similar issues in future

You will address customer issues and tickets within defined SLA’s

Co-ordinate and communicate with different stake holders to formulate the solutions to customer issues

You will ensure full understanding of the issue, including impact to customer

Gather logs, configuration details and attempt to reproduce the reported issues

Develop and enhance Knowledge base for the issues and their solutions

You will recommend solutions to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found

Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation

Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases

Identify opportunities for process improvements and automation through building right utilities/tools

Qualification

SQL/PL-SQLPythonCloud BI ApplicationsOracle Cloud InfrastructureCI/CDProblem resolutionLogical thinkingCommunication skills

Required

BS or higher degree in Computer Science / Engineering or equivalent

3+ years of experience, supporting business customers on any Cloud/On-premise BI Application

Experience in SQL/PL-SQL and excellent de-bugging skills

Troubleshooting network latency, intermittent issues, reading and analyzing log files

Good programming skills in Python / Java / JavaScript

Understanding of Web Application Architecture

Experience in performance tuning SQL and understanding ETL pipelines

Experience of Continuous Integration/Continuous Delivery (CI/CD) and development tools (e.g. Jenkins, Docker)

Build, Configure, Manage and Coordinate all Build and Release engineering activities

Strong logical/critical thinking and problem resolution skill

Excellent communication skills

Preferred

Working experience with any ERP, HCM, CX applications such as Oracle EBS, Fusion is desired but not must

Exposure to cloud infrastructure, Oracle Cloud Infrastructure (OCI) is preferred

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance