TEKsystems · 4 hours ago
Business Service Center Advocate 1
Cincinnati, OH
Contract
Onsite
Entry Level
$18/hr - $18/hr
1+ years expTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. The Business Service Center Advocate 1 is responsible for supporting Treasury Management products and providing exceptional customer service to clients and internal partners.
Information Technology
Responsibilities
Respond to inquiries relating to bank products and services
Resolve issues with varying degrees of complexity through account research and utilization of support materials and resources
Escalate requests requiring additional knowledge or expertise as defined by department leadership
Responsible for accepting incoming calls from business clients and internal employees to answer questions, resolve issues, and educate on system capabilities
Accepts ownership of problem resolution from start to finish for issues presented by clients and internal employees alike
Performs a variety of additional support functions as assigned by leadership
Qualification
Required
1-3 years of Customer Service experience
Basic knowledge of Word & Excel
Basic Computer Skills
1-3 years of Deposit Operations or Cash Management experience or Bachelor's Degree
Good communication skills
Customer service skills
Self-motivated
Independent
Preferred
Prior banking experience preferred
Prior clerical/data entry experience preferred
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase