Associate IT Specialist jobs in United States
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Mint Cannabis · 11 hours ago

Associate IT Specialist

positionMesa, AZ
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$42K/yr - $50K/yr

Mint Cannabis is a leading company in the cannabis industry, focused on providing premium products and exceptional service. They are hiring an Associate IT Specialist to support their IT needs, including troubleshooting and setting up technology for their teams, while fostering a growth-oriented environment.

CannabisManufacturingRetail

Responsibilities

Serve as the first point of contact for basic IT support requests — both remotely and in person
Assist with troubleshooting hardware, software, and connectivity issues
Set up and support POS systems, printers, desktops, laptops, and mobile devices
Help users with Google Workspace and other core platforms
Support both Windows and Mac environments
Use and update an IT ticketing system to track issues and resolutions
Communicate clearly with all levels of the organization — from store teams to execs
Track IT assets and support basic inventory processes
Travel to local retail sites for on-site support (in a company vehicle)
Be flexible for occasional off-hours support requests

Qualification

Technical support experienceWindows environment knowledgeMac environment knowledgeGoogle Workspace knowledgeCustomer service skillsProblem-solving mindsetAttention to detailCommunication skills

Required

Previous experience providing technical support or working in an IT or helpdesk-related role
A passion for technology and learning new systems
Basic knowledge of Windows, Mac, and Google Workspace environments
Strong customer service and communication skills
A calm, problem-solving mindset — you're good under pressure and eager to learn
Attention to detail and a willingness to follow (and improve) processes
Must be at least 25 years of age
Valid driver's license and clean driving record
Must be eligible to obtain and maintain a Facility Agent Card (or equivalent) in all applicable states
Must meet all state requirements to work in a licensed cannabis facility
Must be able to stand, walk, and perform physical tech setup tasks
Ability to crawl under desks, climb ladders, and lift up to 50 pounds
Ability to drive to off-site retail locations as needed

Benefits

Health, dental, and vision benefits (for eligible roles)
Paid time off to relax, recharge, and take care of you
Discounts on products and merch

Company

Mint Cannabis

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Mint Cannabis has grown into a significant multi-state operator in the cannabis industry, with roots in Arizona.
dateFounded in 2016
location
Guadalupe, Nuevo Leon, MEX
people-size501-1000 employees
web-link
https://themintcannabis.com

Funding

Current Stage
Late Stage

Recent News

Business Wire
Mint Cannabis Expands Into Florida With 18 Community-Focused Dispensaries
2025-12-19
Company data provided by crunchbase