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Brown University Health · 2 hours ago

Unit Secretary

Providence, RI

Part-time

Onsite

New Grad, Entry Level

$20.48/hr - $20.98/hr

Brown University Health is seeking a Unit Secretary to coordinate the flow of patient activity and information on the unit/clinic. The role involves performing various clerical duties while supporting the Health Care Team under the direction of the Clinical Manager.

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Responsibilities

Exhibits appropriate use of medical terms and abbreviations

Works as a member of the team to identify cost saving measures in unit/clinic operations and patient care delivery to solve work process problems and create new work methods

Organizes, prioritizes workload based on patient, unit/clinic needs

Assembles charts for admission and disassembles charts for discharge according to hospital guidelines

Files reports in charts accurately and maintains medical record

Answers phones and intercom, using phone and intercom etiquette, and notifies appropriate staff

Utilizes hospital computer systems accurately, to enter orders, verify orders, retrieve data and generate reports

Reports computer and equipment malfunctions to the help desk

Accurately uses all computer systems, Patient Links, Nurse Links, Bed Board, MAK MAR, Carevue and/or any new systems necessary to carry out the US role

Enters verbal orders from physicians in the computer system within the limits of the US role which includes dietary orders, lab orders, radiology orders (restricted to diagnostic x-rays only), admit status orders, transfer orders, change of doctor and hospital service orders

Enters verbal orders from nursing restricted to those orders based on a protocol or covered by a previously entered physician’s order

Transcribes doctor’s handwritten orders

Faxes orders to pharmacy for medication entry, and enters all other orders into appropriate departments

Transcribes handwritten chemotherapy orders according to the hospital protocol

Arranges for necessary equipment delivery as needed

Follows up on diagnostic tests ordered and documents booking in the computer under 'Date/Time Scheduled Tests' including any required preparations and holds trays or makes NPO accordingly

Orders stationary and office supplies as appropriate

Maintains and stocks the A-Z file

Faxes completed 'Authorization for Use of Protected Health Information' form to other health care providers; receives faxed information and files in the patient’s record

Faxes other forms as needed

Takes responsibility for educational updates by attending education sessions and accessing the 'Patient Services' website

Meets and maintains competencies measured by annual mandatory competency check and mandatory/safety education

Reports unsafe situations to the Professional Nurse or to the Clinical Manager

Promotes safety on the unit

Adheres to established RIH/Unit standards, policies and procedures (absenteeism, tardiness, badging, mandatory education, fire, safety, infection control and credentialing, HIPAA, and confidentiality guidelines)

Pages physicians and others via the hospital page system, computer alpha paging, and the hospital emergency operator to page codes

Arranges follow up appointments and documents on patient’s Continuity of Care form

Coordinate Continuity of Care form copies accordingly

Fax to Home Care Services when indicated

Files copies in medical record

Prints copies from 'Life Links' if necessary

Obtains copies of medical records as indicated

Performs all aspects of the US role accurately, including but not restricted to, patient types codes, discharge disposition codes, observation and inpatient status, patient services charges, calls consults when indicated, updates dietary rounds reports

Understands and is able to perform appropriate I.S. downtime procedures

Performs other duties as assigned

Qualification

Medical terminologyComputer systems proficiencyMulti-taskingInterpersonal communicationClerical skillsEnglish proficiency

Required

High school graduate or General Equivalency Diploma

Effective interpersonal communications skills

Able to multi-task in order to perform a variety of complex clerical duties

Basic computer skills required

Read, write legibly and speak English

Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages and cultural patterns in each step of the care process