Ross Video · 3 hours ago
Technical Commissioning Product Specialist - IP Workflow (Job Req #2026-001)
United States
Full-time
Remote
New Grad, Entry LevelRoss Video is a company that creates and delivers cutting-edge products for live television and broadcasting. The Technical Commissioning Specialist is responsible for commissioning Ross products and integrating IP Video solutions into Broadcast systems at client locations, managing customer expectations, and providing technical training.
PhotographyProfessional Services
Responsibilities
Shadow and Perform Onsite software installation/Upgrades
Shadow and Perform Commissioning of multiple product lines
Shadow and Perform Customer technical training services
Shadow and Perform Complete required documentation. ie daily reports
Shadow and Perform Customer/technical service
Shadow and Perform Troubleshoot technical/systems issues at customer facilities
Responsible for personal professional development on the technical integrity of customer commissioning experience
Develop personal commissioning techniques, methods, and materials
Maintain above average knowledge base and skill set in given product lines
Handle technical support calls and follow documentation policies
Perform other related duties as required
Qualification
Required
Technical diploma and knowledge of broadcast systems
Superior customer skills, including excellent verbal and written communications (English mandatory)
Willingness to become an expert in Ross Video products
Well-organized, very detail oriented, positive, determined, and able to work on multiple projects simultaneously
Able to envision entire projects and look for problem areas
High initiative, resourceful and well-developed analytical skills
High Tolerance of Ambiguity
Must be able to work with a team as well as independently
Ability to clearly communicate ideas to various audiences
Ability to function in highly stressful situations
Ability to learn quickly
Excellent trouble shooting and debugging skills of Broadcast systems
Strong knowledge of MS Word and Excel
Strong Organizational skills
Strong problem solving and prioritization skills
A strong desire to get the job done
Strong interpersonal and observational skills
Willing to travel 80-90% of the time (short-notice and international trips)
Valid Driver's License
Current Passport
Preferred
Additional education and computer courses are strong assets
Knowledge of other languages is a definite asset
Project management experience would be an asset
Knowledge of Ross Video products would be a definite asset
SMPTE 2110 experience preferred
Benefits
Competitive salaries
Comprehensive health plans
Flexible hours
Generous paid time off
Fitness/wellness allowance
Employee share ownership program
Development support
A ton of fun social activities and events
Company
Ross Video
Ross Video designs, manufactures and supports a wide range of innovative products for use in video production applications.
Founded in 1974
1001-5000 employees
H1B Sponsorship
Ross Video has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$3.77MKey Investors
National Research Council of Canada Industrial Research Assistance Program
2019-08-16Grant· $3.77M
Leadership Team
Eric Gardner
Chief Services Officer
Recent News
TV Technology
2025-12-12
2025-12-11
2025-12-02
Company data provided by crunchbase