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Fifth Third Bank · 1 day ago

Area Sales Manager (ASM) I

Huntsville, AL

Full-time

Onsite

Mid, Senior Level

2+ years exp

Fifth Third Bank is a leading financial institution dedicated to connecting great people to great opportunities. The Area Sales Manager (ASM) I is responsible for overseeing residential mortgage loan origination, managing a team of Mortgage Loan Originators, and ensuring compliance with policies while driving sales performance.

BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage

Responsibilities

Develop and foster referral source relationships (realtors, builders, professional and personal contacts, etc.)

Develop a sales culture and sales focused environment within team

Develop and foster relationships with Financial Center personnel to build business and referrals

Maintain knowledge of Fifth Third Mortgage Company's policies and procedures

Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments

Manage a team of at least 5 MLOs

Manage personal and team production via local and Bancorp reporting and KPIs

Hold business plan reviews with sales team

Build strategic and tactical plans for driving volume growth in assigned area

Participate in sales calls with MLOs

Assist departmental management in identifying possible improvements in systems and procedures

Ensure that MLOs provide a high level of customer service to external customers based on Gallup customer engagement data. Actively participate in ongoing efforts to continually improve customer service for both internal and external customers

Monitor compliance issues, including that all loan originators attend required meetings and are in compliance with state and federal regulation, as well as policies and procedures set by the bank

Monitor quality levels of loan originators to insure adherence to standards

Serve as an intermediary for loan issues with processing manager and underwriting manager

Perform Human Resource tasks for the team, such as exception time reporting, performance reviews, coaching, performance management, commission administration and identifying training issues

Recruit, hire, and train new loan officers

Qualification

Residential mortgage salesManagement experienceSales coachingMortgage origination systemsFederal lending regulationsAnalytical skillsCustomer service skillsPC proficiencyInterpersonal skillsCommunication skills

Required

High school diploma or GED equivalent

2-4 years residential mortgage sales experience required

In-depth knowledge of conventional, government, and portfolio guidelines

Knowledge of residential mortgage processing, underwriting and closing procedures

Knowledge of federal lending regulations governing real estate lending

Demonstrated leadership, organizational, teamwork, and customer service skills

Must lead by example and have a high level of integrity

Ability to analyze policies, procedures, and guidelines in a way that maximizes productivity but protects the level of risk desired

In-depth sales technique/sales coaching skills

Strong desire to excel in a competitive environment

Strong interpersonal and communication skills

Strong analytical and problem-solving skills are required

Excellent verbal, written, presentation, people, and diplomacy skills are required

Ability to multi-task and to be flexible

PC proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint)

Experience with Mortgage origination systems and automated decisioning tools required

Ability to motivate team, work independently, manage multiple projects, work under pressure, and adapt to sudden changes in the work environment

This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)

Preferred

Two/Four-year college degree preferred

Previous management experience preferred

Benefits

Comprehensive benefits

Differentiated compensation offerings

Company

Fifth Third Bank

Glassdoor3.7

Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.

Founded in 1858

Cincinnati, Ohio, USA

10001+ employees