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AllianceHCM · 3 weeks ago

Client Services Representative - Payroll Specialist

Shenandoah, TX

Full-time

Onsite

Mid Level

3+ years exp

AllianceHCM is a technology company based in The Woodlands, TX, that specializes in human capital management. They are seeking a Client Services Representative / Payroll Specialist to support clients with payroll, HR systems, and ensure excellent customer service while maintaining strong client relationships.

ConsultingFinancial ServicesHuman ResourcesProductivity ToolsProfessional ServicesSoftware

Comp. & Benefits

Responsibilities

Support our clients with the applicant tracking, onboarding, employee self-service, payroll, and human resources systems provided by our company

Help clients maintain their employee payroll records, time and attendance information, new hires, terminations, benefits, deductions, and support orders

Process full-cycle payroll from time and attendance, file feeds, and time sheets

Communicate with clients either on the phone or via email while maintaining a professional demeanor

Seek out ways to increase efficiency, learn new skills, and suggest any beneficial improvements to our processes

Assist with any special projects that come your way and keep our HCM software running smoothly

Qualification

Customer service experiencePayroll processingHuman resources knowledgeSaaS experienceCRM Salesforce proficiencyBilingualVerbal communicationWritten communicationOrganizational skillsAttention to detail