State of Connecticut · 4 hours ago
Data Services Manager (Information Technology Manager 2) #251229-1562MP-001
Hartford, CT
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expThe State of Connecticut is seeking a Data Services Manager within the Department of Administrative Services, Bureau of Information Technology Solutions. This role involves leading technical teams and managing IT operations while ensuring efficient service delivery and stakeholder engagement.
Government Administration
Responsibilities
Responsibility for direction and coordination of information technology services to agencies throughout the State
Staff management and oversight of efficient operational and strategic processes including product life cycle management, service request fulfillment, incident response, problem management, and management reporting
Administration activities also include staff resource plans for projects, enhancements, operational sustainment, day-to-day and on-call support activities
Plans, organizes and manages all operations and activities of an information technology services unit, division, function or location; responsible for meeting all data processing or information technology needs of the respective unit, division, function or location
Establishes priorities for systems development and information technology projects in accordance with agency requirements
Coordinates, plans and manages solution architecture projects
Directs the planning, design and implementation of complex storage solution configuration
Develops plans for future utilization information technology services in the overall agency program
Within the financial resources of the agency ensuring the development of high quality, low-cost technology solutions aligned with the needs of the State and its agencies
Aligns information technology planning with the business strategy
Leads and influences the development of standards and decisions regarding changes to systems/applications
Manages information systems activities within areas such as IT infrastructure and architecture, applications development, networks, computer operations and support
Oversees information technology projects from conception to completion
Works with leadership team to maximize cross-team contributions
Leads information technology operations to ensure exceptional quality and timely response to all customer service issues
Interfaces regularly with clients/customers
Stays abreast of local, regional and national industry trends
Understands the major economic, political, technological and competitive trends affecting technology
To capture competitive advantages, searches out challenging opportunities to change, grow, innovate and improve
Compares information technology with those of significant competitors and makes appropriate adjustments
Coordinates the use of key people, resources, technologies, process, and capabilities to reach strategic goals
Sets an example by acting in ways that are consistent with shared department values
Fosters collaboration by promoting cooperative goals, building trust and enlisting others in a common vision
Strengthens staff by providing choice, developing competence and offering visible support
Focuses on continuous learning for self and staff
Actively acknowledges individual and team accomplishments
Leverages technological solutions to meet business needs
Leads the recruitment and hiring of staff, including outreach, interview and selection
Performs related duties as required
Qualification
Required
Ten (10) years of experience in computer or network administration, architecture, operations, production control, systems development, information technology analysis and planning
Two (2) years of the General Experience must have been in a supervisory capacity or one (1) year of the General Experience must have been in a managerial capacity
College training in computer science, management information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree
A Master's degree in computer science, management information systems or a closely related field may be substituted for one (1) additional year of the General Experience
Preferred
Experience managing technical teams and Information Technology operations in both on-prem and cloud environments
Experience in strategic planning, problem-solving, and cross-domain team management
Experience in communication, leadership, and engaging stakeholders at all levels
Experience using Key Performance Indicators (KPIs) and performance metrics to track success
Experience analyzing data and implementing performance-improvement strategies
Benefits
Professional growth and development opportunities.
A healthy work/life balance to all employees.
Company
State of Connecticut
The State of Connecticut – Executive Branch employs thousands of dedicated professionals, committed to providing a safe and thriving environment for our community, and visitors.
10001+ employees
H1B Sponsorship
State of Connecticut has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (3)
2022 (4)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Heidi B. Pugliese MSN, RN
Chief Executive Officer
Nicole Hernandez
Regional Chief Operating Officer
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