Apply on Employer Site

AmeriTrust Group, Inc. · 1 day ago

Underwriting Support Specialist II - West Coast

Arizona, United States

Full-time

Onsite

Entry Level

$38K/yr - $64K/yr

2+ years exp

AmeriTrust Group, Inc. is seeking an Underwriting Support Specialist II to perform various administrative support tasks. The role involves managing new and renewal business submissions, responding to inquiries, and supporting underwriters and clients effectively.

ConsultingFinancial ServicesInsuranceRisk Management

Responsibilities

Review and entry of new business submissions

Check reservation system for prior receipt of submission

Enter account information including names, addresses, FEIN, agency, and effective date

Enter classifications, payroll, and experience mod to rate submission

File submission correspondence in WC system

Review and entry of renewal submissions

Review, update and distribution of bureau experience modification worksheets

Access bureau systems to retrieve worksheets

Compare worksheet experience mod date and factor with experience mod factor and dates and update if appropriate

Distribute mod worksheets to appropriate underwriters

File experience mod worksheets and corresponding written communication

Initiates timely renewal process with agencies, requesting and preparing updated payroll, employee counts, loss experience, and supplemental applications

Follow up with account managers for completion of file documentation

Monitors underwriting file completion

Monitors and maintains group underwriting email inbox

Other support duties, as needed

Responds to communication from underwriters, agents, clients and rating bureaus. Evaluates and take appropriate action within designated timeframes

Answers incoming calls to the customer service line

Assists customers with portal navigation

Assist Claim department with information inquiries

Qualification

Insurance practicesWorkers compensation knowledgeData entry skillsExcel proficiencyCustomer service skillsVerbal communicationWritten communicationProblem solvingAttention to detailTeamwork

Required

High school diploma or G.E.D required

Minimum of 2 years in insurance

Knowledge of insurance practices/procedures

General knowledge of worker's compensation a plus

Excellent verbal and written communication and computer skills required

Strong customer and team-oriented work experience and ethic

Familiarity with commercial insurance bureau and underwriting processes

Ability to work effectively independently and as a team is essential

Accurate math and data entry skills required

Ability to organize daily work responsibilities and meet deadlines

Ability to take initiative and recommend changes to improve operational performance

Knowledge of computers and company standard software programs, with intermediate knowledge of Excel

Excellent customer service skills are essential

Effective problem solving and attention to detail skills are essential

Ability to communicate effectively via phone and email

Preferred

Additional college and/or insurance related course study desirable

Certification or progress toward certification is highly preferred and encouraged

Workers compensation knowledge and experience working in the workers' compensation line of business preferred

Company

AmeriTrust Group, Inc.

Ameritrust Group, Inc, acquired by AF Group, is a nationally recognized commercial insurance underwriter and insurance administration services provider within the commercial property and casualty insurance industry.

Founded in 1955

Southfield, Michigan, USA

501-1000 employees