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UC Health · 1 week ago

Emergency Communication Transport Specialist, Air Care and Mobile Care, Full-time, Nights (AFSCME)

Cincinnati, OH

Full-time

Onsite

Entry, Mid Level

1+ years exp

UC Health is seeking a Communications Specialist – Emergency Transport to join our Air Care & Mobile Care team. This vital role serves as the first point of contact in coordinating emergency, critical care, and non-emergency medical transport, ensuring efficient communication and safe delivery of services to patients via air and ground transport.

BiotechnologyHealth CareHospitalMedicalNon Profit

H1B Sponsor Likely

Responsibilities

Monitor air and ground medical transport using vehicle tracking and communication systems

Follow emergency protocols in coordination with aviation and ground operations

Maintain situational awareness of weather conditions, routing, and radio communication systems

Ensure safety standards and Post Accident/Incident Plan (PAIP) competencies are always followed

Receive and triage transport requests

Match patient needs to transport team skill level and urgency

Communicate relevant clinical information securely and professionally

Coordinate region-wide disaster response during mass casualty events

Use computer-aided dispatch (CAD) systems to document and monitor all operations

Collaborate with leadership to adjust staffing and resources in real-time

Follow aviation and EMS operational guidelines and participate in ongoing training

Provide exceptional service to referring providers, patients, families, and transport teams

Uphold UC Health’s PRIIDE values: Patients First, Respect, Integrity, Inclusion, Discovery, Empathy

Represent UC Health professionally in all communications, including phone, radio, and written formats

Stay up to date with industry standards, certifications, and best practices

Participate in quality improvement initiatives, internal education, and department projects

Qualification

EMTParamedic certificationEmergency dispatching experienceEMSComputer software proficiencyMultitasking abilityTyping speed 20-30 WPMMedical terminologyFAA regulationsTeam-oriented environmentCommunication skillsWork under pressure

Required

High School Diploma or GED

Minimum of 1 year of EMT/Paramedic experience or emergency dispatching

Strong multitasking and decision-making ability under pressure

Excellent verbal and written communication

Competence with computer software (MS Office, CAD systems, GPS systems)

Typing speed: Minimum 20–30 WPM

Ability to work in a fast-paced, high-stress, team-oriented environment

Knowledge of EMS, medical terminology, FAA regulations, and emergency communication system

Preferred

Associate's or Bachelor's Degree in healthcare or communications-related field

Current EMT or Paramedic certification in Ohio or National Registry

3+ years preferred in a transport communications or EMS environment

Equivalent experience in emergency medical dispatching

Company

UC Health

Glassdoor3.4

UC Health brings together the region’s top clinicians and researchers to provide world-class care to the Cincinnati community and beyond.

Founded in 1995

Cincinnati, Ohio, USA

10001+ employees

http://uchealth.com/

H1B Sponsorship

UC Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2022 (1)