STOBER Drives, Inc. (USA) · 2 hours ago
INSIDE SALES SPECIALIST-MC Bus Unit
STOBER Drives Inc 1780 Downing Drive Maysville KY 41056 - Maysville, KY 41056
Full-time
Onsite
New Grad, Entry LevelSTOBER Drives, Inc. is focused on providing customers with the best buying experience while growing revenue. The Inside Sales Specialist will assist customers throughout the buying process, manage quote and order processing, and ensure effective communication using various sales tools.
3D PrintingManufacturingSoftware
Responsibilities
Lead and quote follow up, helping customers along the buying process, growing STOBER Revenue
Conversion Rate of Quotes to Orders – Be an expert consultant
Assist customer with correct technical drive solutions
Warranty return goal: < 0.5%
Answer phone within 3 rings; 95% of time
Correct Pricing; 100% of time
On-time Quote and quote follow up (metric TBD)
CRM Data Entry, Navigation, and Extraction
SAP Data Entry – Quote and Order Processing
Communication:
Single Point of Contact (SPOC) for regional customers
Balance phone calls, emails, and chat features using appropriate etiquette
Proficient in Outlook, Excel, and Word
Use of communication and sales tools: SAP, FITS, TL, Braintrust, STOBERU, etc
Product Knowledge:
Attend training opportunities to learn the various products
Some travel with the Outside Sales Team
Able to use the web to locate information to send to customers: assembly instructions, oil levels, dimensional data, etc
Catalog knowledge, nomenclature, Product identification
Self-Development:
Proficient in Leadership tools, especially TL, implement regularly
Learning formalized: Leadership, Interpersonal, Technical, STOBER policies, etc
Qualification
Required
Sales or Customer Service Experience
Proficient in Outlook, Excel, and Word
CRM Data Entry, Navigation, and Extraction
SAP Data Entry – Quote and Order Processing
Able to use the web to locate information to send to customers: assembly instructions, oil levels, dimensional data, etc
Catalog knowledge, nomenclature, Product identification
Proficient in Leadership tools, especially TL, implement regularly
Learning formalized: Leadership, Interpersonal, Technical, STOBER policies, etc
Preferred
AA/AAS in Business is a plus but not required
CRM and ERP experience is a plus
Company
STOBER Drives, Inc. (USA)
STOBER has been superior in mechatronic drive solutions since 1934.
Founded in 1934
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase