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Belle Tire · 2 hours ago

Manager in Training (MIT)

Ann Arbor, MI

Full-time

Onsite

Mid Level

$70K/yr - $90K/yr

3+ years exp

Belle Tire is a retail automotive service company that prepares future store leaders through its Manager in Training program. The role involves hands-on experience in retail operations, leadership development, and customer service, while working closely with a Store Manager mentor.

AutomotiveConsumerManufacturing

Responsibilities

Learn to lead, coach, and motivate a retail team to achieve business and customer goals

Develop leadership and communication skills that foster trust, accountability, and engagement

Demonstrate professionalism and teamwork while modeling Belle Tire's culture and values

Observe and assist in conducting team huddles, performance feedback, and training sessions

Apply strategic thinking by connecting daily tasks to broader store and company goals

Learn and execute Belle Tire's 6-Step Sales Process to ensure consistent, customer-focused interactions

Support team members in identifying customer needs and offering effective solutions

Drive sales across all products and services while maintaining strong service standards

Build customer relationships and assist with resolving concerns or escalations

Gain hands-on experience with store operations including staffing, scheduling, inventory, facility, cleaning, and workflow management

Learn how to ensure compliance with company policies, safety protocols, and operational procedures

Assist in coordinating shop productivity and ensuring efficient communication between sales and technicians

Understand how operational decisions impact the overall customer experience and store performance

Learn the fundamentals of P&L management, including sales, labor, and controllable expenses

Analyze financial reports under the guidance of the Store Manager to identify trends and improvement opportunities

Participate in executing company initiatives and strategies to achieve operational goals

Support accurate recordkeeping and inventory management practices

Serve as a role model for Belle Tire's beliefs, behaviors, and customer-first mindset

Promote a positive, inclusive, and respectful workplace culture

Engage with the team and community to strengthen the Belle Tire brand

Successfully complete the structure training program, which integrates in-store hands-on experience, classroom instruction, digital learning modules, and assessments to demonstrate proficiency

Work closely with trainers and leaders to apply and strengthen your skills in sales, shop, and store operational processes

Demonstrate readiness for promotion through consistent individual performance, professional behavior, and alignment with Belle Tire's Values

Flexibility to travel to other stores and training centers to complete the full training experience

Open to travel or relocate for future store leadership opportunities as needed

Qualification

Financial acumenCustomer serviceLeadership experienceMicrosoft OfficePoint-of-sale systemsInterpersonal skillsCommunication skillsProblem-solving skillsTeamworkAdaptability