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Molly Maid USA · 2 hours ago

Customer Service and Sales Specialist

Houston, TX

Full-time

Onsite

New Grad, Entry Level

$14/hr - $14/hr

Molly Maid USA is seeking a Customer Service and Sales Specialist to join their team. In this role, you will be responsible for ensuring customer satisfaction, managing team performance, and growing customer relationships through effective communication and sales processes.

Home Services

Responsibilities

Kick off our day!

Connect with our teams and set them up for a successful day. Manage and monitor teams' performance through efficient scheduling

Grow and retain customers

Answer phone calls with a smile and book estimates and cleans for our valued customers. Do this, and we'll celebrate milestones as a team and have fun in the process!

Communicate with customers and leads in a friendly, positive, and professional manner

Our team members love our customers, and you will too. Show them you care about their home; make a connection and you'll win

Jump in

Return customer calls, respond to customer complaints, and be ready to jump in where needed. Embrace our culture of teamwork and let your positive attitude energize the team

Qualification

Customer serviceSales processBilingual (English/Spanish)Communication skillsTime managementComputer proficiencyInterpersonal skillsAttention to detailTeamwork