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Canon EMEA · 4 hours ago

Camera Lens Repair Technician l

Costa Mesa, CA

Full-time

Onsite

New Grad, Entry Level

$17.20/hr - $25.49/hr

0+ years exp

Canon U.S.A., Inc. is a leading provider of digital imaging solutions, and they are seeking a Camera Lens Repair Technician I to perform repairs and maintenance on imaging products at their Costa Mesa facility. The role involves diagnosing equipment failures, providing customer support, and ensuring service quality meets Canon standards.

Cloud ManagementHardwarePrinting

No H1B

Responsibilities

Perform in-house servicing, repair of company products

Perform general maintenance tasks, troubleshoot, repair DSLR Camera, Lens, and Flash system

Provide technical support to customers on operational or maintenance aspects of system equipment

Diagnose mechanical, hardware, software and systems failures, using established procedures

Prepare reports for analyses of product failure trends and service ability issues

Work on assignments that are routine in nature, but attention to detail is essential

Service and repair designated equipment to Canon standards and specifications to provide efficient and responsive service to customers

Generate service revenue by repairing designated equipment

Maintains all technical information and Canon property assigned

Prepare reports and other data for the department to ensure accurate information and record-keeping

Communicate with supervisor, and other departments if necessary, regarding the solution of technical and/or customer service related problem areas

Perform high demand repair volume to support departmental goal of Turn Around Time

Conduct product rework/modifications/ New product inspection

Qualification

Camera repair experienceElectromechanical equipment knowledgeMechanical aptitudeBasic MS Office skillsTechnical support skillsCustomer service skillsPositive work attitudeTeam collaboration

Required

HS diploma, GED, or equivalent experience required, plus less than one year of related experience

Ability to demonstrate fundamental knowledge of electromechanical equipment

Must be able to lift min. 15lbs in camera/lens/case weight

Basic level of MS excel, Word, Powerpoint

Minimum of six months repair experience of camera or optical products or min. of six months of repair experience in the Electronic Field

Ability to demonstrate mechanical aptitude and use of electrical meter and hand tools to perform repairs

Minimum six months inspecting, testing, grading, repairing or refurbishing experience of electro-mechanical equipment (i.e. office equipment). Working knowledge of computer platforms, general application software and networking environments

Capable of accessing technical websites (i.e. E-Support platform)

Demonstrates ability to work in a collaborative work team environment

Demonstrates a positive internal and external work attitude

Demonstrates good customer service skills and abilities