Valon · 15 hours ago
Product Strategist
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expValon is building the AI-native operating system for regulated finance, starting with mortgage servicing. As a Product Strategist, you will shape the development of Valon’s SaaS servicing platform and drive engagements with customers from sales to implementation and post-launch success.
Financial ServicesFinTechReal Estate
Responsibilities
Act as a mortgage servicing subject matter expert to help shape business requirements that ultimately become product features
Engage with clients across the deployment cycle — from sales demos to enablement to product support
Serve as a product expert; educate clients on how to use Valon’s system successfully
Understand client needs and tailor solutions that drive measurable outcomes
Collaborate with tech teams (Product, Engineering, Ops) to translate feedback into feature requests and platform improvements
Travel as needed (approx. 25–50%) to support client implementations
Qualification
Required
10+ years of mortgage servicing experience, with strong domain knowledge of most mortgage servicing industry concepts
Direct experience managing the technical and operational implementation of a new servicing system
Strong communication skills across technical and business audiences
Client-facing experience
Benefits
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Company
Valon
Valon is building the AI-native operating system for regulated finance.
201-500 employees
H1B Sponsorship
Valon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (8)
2023 (1)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$197.1MKey Investors
WestCapAndreessen Horowitz
2024-10-23Series C· $100M
2021-11-03Series B· $43.9M
2021-02-02Series A· $50M
Leadership Team
Andrew Wang
CEO/Co-founder
Jonathan Hsu
Co-Founder
Recent News
2025-04-03
2025-03-20
Company data provided by crunchbase