Palm Beach County ยท 3 hours ago
UTILITY CUSTOMER SERVICE SPECIALIST I
Palm Beach, FL
Full-time
Onsite
Entry Level
1+ years expPalm Beach County is seeking a Utility Customer Service Specialist I to handle specialized customer contact and clerical work. The role involves receiving and recording revenue, maintaining billing records, and preparing reports under general supervision.
CommunitiesGovernmentLaw EnforcementNon ProfitOffice AdministrationPolitics
Responsibilities
Specialized customer contact and clerical work, involving telephone and personal contact, the receipt and recording of revenue, and maintaining/updating information in various specialized databases
Responsible for receiving cash, checks, credit cards, and other forms of payment, maintaining billing records, printing, and mailing utility bills
Work involves receiving and validating monies, issuing receipts, maintaining complete and accurate records, and preparing and reconciling reports
Work is performed under general supervision and reviewed through daily reconciliation of receipts, periodic audits, and evaluation of results obtained
Qualification
Required
Graduation from high school or an equivalent recognized certification
Minimum of one (1) year of experience in cashier or teller work or customer service work, involving public contact
Preferred
Working in a call center/utilities or other high-volume customer service environment
Typing 35 Words per Minute (WPM)
Bi/trilingual (English/Spanish/Creole)
Ability to lift 30 pounds
Company
Palm Beach County
Palm Beach County serves as the legislative, enacts countywide laws, and authorizes expenditures of county funds.
Founded in 1909West Palm Beach, Florida, USA
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Julie Swindler
Chief Executive Officer
Tenna Wiles
CEO
Recent News
2025-11-01
2025-07-22
Company data provided by crunchbase