Apixio · 7 hours ago
Health Information Technician
California Office - Roseville, CA 95661
Full-time
Hybrid
Entry, Mid Level
$22/hr - $22/hr
1+ years expApixio is a leading healthcare intelligence company focused on delivering value and efficiency to health plans. The Health Information Technician will support the collection of health records, ensuring data accuracy and providing exceptional service to providers and partners in a collaborative environment.
AnalyticsArtificial Intelligence (AI)Health CareInformation Technology
Responsibilities
Retrieve medical records through outbound provider calls, portals, fax, and email
Accurately document call outcomes, follow-up activities, and record statuses within system platforms
Support call center workflows by contacting providers, verifying information, and managing escalations to ensure timely retrieval
Perform data entry and tracking of medical record documentation in compliance with HIPAA and internal standards
Use EMR systems, internal databases, and vendor tools to monitor record status and ensure record completeness
Escalate delays, provider refusals, or system issues to leadership or appropriate departments
Assist in maintaining SOPs, documentation logs, and operational checklists
Participate in User Acceptance Testing (UAT) and system feedback efforts as directed
Ensure records are properly categorized and attached to the correct case/claim
Collaborate with cross-functional teams such as IT, Client Services, and Quality Assurance to troubleshoot issues
Maintain professional communication with provider offices and internal teams
Qualification
Required
1-3 years of experience in healthcare, medical records, or call center environment
Deep understanding of HIPAA, PHI handling, and medical record workflows
Working knowledge in healthcare technology platforms and reporting tools (e.g., EMRs, call center software, Excel)
Clear and professional verbal and written communication skills
Ability to work independently, multitask and manage time efficiently in a fast-paced setting
Strong problem-solving and critical thinking skills; ability to identify issues in real time and follow through with solutions or appropriate escalation
Willingness to learn and adapt to new systems and processes
Benefits
PTO, Paid Holidays, and Volunteer Days
Eligibility for health, vision and dental coverage, 401(k) plan participation with company match, and flexible spending accounts
Tuition Reimbursement
Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave.
Remote and hybrid work options
Company
Apixio
Connected Care Platform at the intersection of health plans and providers
201-500 employees
H1B Sponsorship
Apixio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (13)
2022 (10)
2021 (9)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$42.86MKey Investors
SSM PartnersBain Capital Ventures
2023-05-03Private Equity
2023-05-03Acquired
2016-05-24Series D· $19.3M
Leadership Team
Sachin Patel
Chief Executive Officer
John Schneider
CTO
Recent News
2025-09-06
Company data provided by crunchbase