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BoF Careers · 4 hours ago

Ugg Sales Lead w/ Keys, UGG

Gloucester Point, VA

Full-time

Onsite

Entry, Mid Level

$20/hr - $20/hr

2+ years exp

UGG, a division of Deckers Brands, is dedicated to transforming lives through their brand. As a Sales Lead with Keys, you will create personalized shopping experiences, provide exceptional customer service, and help achieve business goals while promoting a positive work environment.

Marketing & Advertising

Responsibilities

Create personalized shopping experiences for customers that drive brand loyalty

Greet customers promptly and courteously as they enter the store

Ensure that all customer questions are addressed accurately and responded to before they leave

Provide exceptional service from start to finish, including effectively communicating our return policy

Maintain and model a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code

Make yourself personally available to all customers in order provide exceptional service to both our in-store customers and those who call on the phone

Operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers and merchandize product in accordance with Visual Merchandising standards

Maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting

Practice safety-consciousness and respond to theft in accordance with our policies

Promote a positive work environment by recognizing outstanding performance from your team members and maintaining a respectful workplace

Qualification

Customer serviceRetail experienceTeam buildingMicrosoft OfficeCommunication skillsMulti-taskingProblem solvingPositive attitude

Required

High School Diploma

Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers

Highly motivated team player and self-starter

Excellent team building skills

Ability to multi-task in a fast-paced environment

Flexibility of schedule and hours to meet the needs of the business

Physical ability to stand for extended periods

Proficient in Microsoft Office suite of tools and applications

Valid driver's license