BoF Careers ยท 1 hour ago
Hoka Retail Assistant Manager-HOKA
Miami Beach, FL
Full-time
Onsite
Entry, Mid Level
2+ years expHOKA is a company that believes in the transformational power of running and aims to share this passion with others. The Assistant Store Manager plays a crucial role in driving business results and ensuring operational excellence while fostering a positive customer experience.
Marketing & Advertising
Responsibilities
Drive and achieve key business KPIs such as sales, conversion, ATV, customer capture, and NPS
Manage and track store KPIs while motivating and engaging team members to work together to achieve goals
Ensure the highest level of customer service possible and measure service via NPS
Assist in hiring, onboarding, and training team members to ensure engaged and high-performing teams
Set plans and targets and entrust team members appropriately
Support community by helping with in-store events and local outreach
Assist in store administration and operations and ensure compliance with policies and procedures
Manage key controls including store labor, inventory, and cash
Ensure the highest level of visual merchandising and standards and takes responsibility for execution of visual directives and guidelines
Assist in driving and executing key initiatives and retail programs that enhance the customer journey
Qualification
Required
Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team and customers
Excellent organizational skills and ability to coordinate people, resources, and services in order to address business goals and needs
Fantastic problem-solving skills and ability to work through challenges
Ability to prioritize and multi-task in a fast-paced environment
Flexibility of schedule and hours to meet the needs of the business
Flexibility to travel to meet the needs of the business
Valid State or Federal Identification
Preferred
Two (2) to four (4) years minimum retail store management experience preferred
Benefits
Competitive pay
Discounts
Perks
Global contests
Opportunities for growth and development
Company
BoF Careers
BoF Careers connects professionals in fashion, beauty and luxury to The Business of Fashion's global marketplace of over 2,000 opportunities.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase