Banner Health ยท 1 hour ago
Diagnostic Imaging Equipment Services Engineer III
Mesa, AZ
Full-time
Onsite
Senior Level
7+ years expBanner Health is a leading healthcare organization focused on improving patient experiences. As a Diagnostic Imaging Equipment Services Engineer III, you will provide implementation, service, and support for medical equipment, ensuring high customer satisfaction and effective team collaboration.
Health CareInsuranceNon Profit
Responsibilities
Proactively initiates and drives the team processes that are conducive to high customer satisfaction levels and consistent business outcomes. Shares best practices within local teams and is motivated towards team outcomes. The incumbent works closely with his/her management team and other departments in collaboration with one common goal
Identifies training opportunities for regional team members and facilitates training as needed
Anticipates changing customer needs based on varying environments and provides guidance to team members as to how to best adapt to changing priorities
Acts as a resource in response to escalated customer inquiries and communicates appropriate information by sharing information with the appropriate personnel or departments. The incumbent provides a positive and cohesive team image when discussing all departmental information or overall change management processes
Identifies customer issues and provides resolution while providing the customer with the appropriate communication. Diagnoses to the component level and provides explanation of repair status and resolution to the customer, peers and internal management
In conjunction with the management, this position has responsibility for independently managing their assigned areas. This position has overall operational guidance, service support scheduling and vendor management responsibility
Qualification
Required
Must possess knowledge of electronics and/or biomedical as normally obtained through the completion of an associate's degree in electronics
Must possess a valid driver's license and be eligible for coverage under the company auto insurance policy
Demonstrated proficiency in resolving complex technical problems as typically achieved through seven years exposure to the electronics/computer industry in a field service environment
Experience in diagnostic imaging equipment is required
Previous experience with electronic circuit boards, processors and computer hardware including applications, programming and systems functionality required
Knowledge of regulatory requirement (Federal and State Radiation performance standards, registration, Quality Systems Regulations, EPA regulations and OSHA regulations required
Able to share knowledge and cooperate in a team environment to achieve assigned goals and objectives take direction from team leaders and proactively complete assignments
Preferred
Bachelor's degree in biomedical engineering or related education and/or experience preferred
Additional Related Education And/or Experience Preferred
Benefits
Tuition reimbursement
Tuition discounts
Company
Banner Health
Banner Health operates as a nonprofit health care system in the United States. The company offers hospital care, home care, hospice care,
10001+ employees
H1B Sponsorship
Banner Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (70)
2023 (35)
2022 (47)
2021 (51)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Diane and Bruce Halle Foundation
2025-10-24Grant
Leadership Team
Andy Kramer Petersen
President & CEO Banner Health Foundation
Brian P. Kellar
Chief Executive Officer
Recent News
2025-12-15
2025-12-10
2025-11-21
Company data provided by crunchbase