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Trane Technologies · 3 hours ago

Service Resource Coordinator

Greenville, SC

Full-time

Hybrid

Entry Level

$45K/yr - $53K/yr

1+ years exp

Trane Technologies is a leader in creating innovative climate solutions for buildings, homes, and transportation, focusing on sustainability. The Service Resource Coordinator will be responsible for planning and coordinating operational resources, executing service agreements, and ensuring customer satisfaction through effective communication and resource management.

IndustrialMachinery ManufacturingManufacturing

H1B Sponsor Likely

Responsibilities

Coordinates service resources, dispatches and assigns team members to project

Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability

Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians

Coordinates operations interaction with the Parts Department and Acquisition, as necessary

Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests

Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports

Qualification

Customer ServiceMulti-taskingOrganizational SkillsEnergy Management SystemsHVAC SystemsTemperature ControlsWordExcelOutlookWindowsAttention to DetailFlexibility

Required

Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED

Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone

Must be organized with the ability to multi-task and prioritize daily interruptions

Strong attention to detail and enjoy working in fast paced environment

Knowledge of Word, Excel, Outlook, and Windows

Flexibility to work overtime/weekends, as required

Preferred

Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred

Benefits

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!

Family building benefits include fertility coverage and adoption/surrogacy assistance.

401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

Paid time off, including in support of volunteer and parental leave needs.

Educational and training opportunities through company programs along with tuition assistance and student debt support.

Company

Trane Technologies

Glassdoor3.9

Trane Technologies develops energy efficient indoor environments for commercial and residential applications.

Founded in 1885

Dublin, Dublin, IRL

10001+ employees

https://www.tranetechnologies.com

H1B Sponsorship

Trane Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (46)

2024 (48)

2023 (28)

2022 (41)

2021 (33)

2020 (13)