NEOGOV · 9 hours ago
PARKING SERVICES MANAGER
Burbank, CA
Full-time
Onsite
Mid, Senior Level
$10,449.10/mo - $13,740.55/mo
4+ years expNEOGOV is seeking a Parking Services Manager for the City of Burbank. The role involves planning, directing, and administering the City's Parking Management Program, including managing on-street and off-street parking, developing parking policies, and overseeing customer service operations related to parking.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Manages the City's on-street and off-street parking programs, paid parking systems, parking permits, and curb management to meet the City's current and future parking needs; manages paid parking operations, maintenance, and revenue collection; plans the future of City owned parking facilities and parking lots; manages City employee parking programs; leads in the development and establishment of new parking programs and permits; develops and implements all aspects of parking operations and maintenance including bids, contracts, lease agreements, contractor selection, and contract negotiation; supervises contract compliance with contract terms; develops and prepares comprehensive parking management plans to determine future needs for parking related services and facilities with key stakeholders; develops and implements policies and standard operating procedures; leads in the analysis and revision of City ordinances, regulations, general and specific plans, and municipal codes related to parking operations; leads residential parking permit surveys per City municipal code; develops and maintains computerized parking management systems; provides technical support in developing and preparing parking data for highly efficient and cost effective parking services to City residents, businesses, and visitors; develops technology solutions for paid parking, parking permits, and curb management; manages customer service operations for parking related matters to businesses and citizens; resolves parking problems and responds to inquiries concerning parking related matters, including legislation, parking, and curb management; interprets and applies laws, regulations, policies, procedures and precedents firmly, courteously, tactfully, and impartially to achieve successful results in support of the Department's mission, goals, and objectives; prepares and monitors budgets, revenue projections, and other financial statements; analyzes financial information and examines the financial feasibility of parking programs; audits parking operations; coordinates activities with supervisor, co-workers, other City departments, the courts and other law enforcement, and government agencies; prepares written reports, contractual documents, and correspondence; presents to City boards, commissions, committees, and City Council; develops educational/informational information for the public; supervises, trains, and evaluates employees; makes effective recommendations regarding hiring, promotions, transfers, and disciplinary action as needed, up to and including termination; drives on City business
Qualification
Required
Knowledge of the relationship between parking pricing and parking demand
Principles, practices, economics, and techniques of parking and curb administration, management, and organization
Administrative principles and methods, including goal setting, program and budget development, and parking management plans
Parking enforcement programs and maintenance for City facilities and parking lots
Problems, procedures, and processes of managing revenue generating facilities for public use
Parking operations, maintenance, and safety
Procedures, processes, laws, and ordinances involved in the administration of parking facilities
Principles and practices of public speaking
Principles and practices of sound personnel management and supervision
Principles and practices of customer service
Spelling, grammar, and punctuation
Skill in planning and developing programs
Communicating with various stakeholders to achieve consensus on program goals
The use and application of personal computers and software
Effective leadership
Ability to motivate, evaluate, and guide staff to achieve service and performance goals
Ascertain community needs and achieve department goals
Prepare and present written and oral reports
Communicate effectively, both orally and in writing
Establish and maintain effective working relationships with supervisors, fellow employees, outside agencies, and the public
Graduation from an accredited college or university with a bachelor's degree in public administration, business administration, or a related field
Three years of progressively responsible experience in comprehensive parking operations administrative, parking management, and/or contract management
One year of supervisory experience
A valid California Class 'C' driver's license or equivalent at time of appointment
Benefits
The City of Burbank offers excellent employee benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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