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Prosperity Bank · 4 hours ago

Banking Center Manager (Full Time) - Kingsland

Kingsland, TX

Full-time

Onsite

Mid, Senior Level

3+ years exp

Prosperity Bank is a financial institution seeking a Banking Center Manager to oversee the operations of their banking center. The role involves ensuring compliance with policies, managing staff, and delivering excellent customer service.

BankingFinancial Services

Responsibilities

Assumes responsibility for the effective and efficient performance of banking center operations

Supervises work scheduling and workflow of daily routine operations

Ensures banking center security by ensuring all security procedures are followed by associates

Ensures that operations are conducted in accordance with established Bank policies and with legal and regulatory requirements

Ensures weekly logs are completed correctly

Insures monthly and quarterly audit requirements are met

Supervises and assists with customer service functions. Assists in New Accounts and on Teller line as needed

Cross-sells Bank services

Implement changes to established policies and procedures within the banking center

Assumes responsibility for maintaining proper cash controls

Ensures that all banking center transactions are balanced at the close of each day

Oversees individual accountability for the handling of cash and assists Tellers in resolving balancing problems

Controls and handles daily deposits in accordance with established policies and procedures

Periodically verifies cash in possession of Tellers and cash on the premises

Effectively supervises banking center staff, ensuring optimal performance

Provides leadership through effective objective setting and communication

Directly supervises lobby and teller staff. Ensures that high quality work and efficiency in operations are maintained

Determines work methods and flow through assigning, directing, coordinating, and reviewing tasks

Conducts regular meetings with banking center employees to inform and train. Discusses areas needing improvement and changes in procedure

Ensures that personnel are well trained in all phases of their respective jobs. Completes orientation of new employees in overall banking center procedures. Performs cross training as necessary. Conducts security training

Ensures that personnel are effective and optimally used

Tracks individual progress and conducts performance appraisals. Formulates and implements corrective actions as needed. Recommends promotions for associates as appropriate. Provides leadership training to associates seeking management opportunities

Approves all sick leave, vacation, overtime, and time sheets for each banking center associate. Keeps accurate payroll and attendance records

Assumes responsibility for establishing and maintaining effective, professional business relations with customers

Ensures that customer’s' requests and questions are promptly resolved. Handles customer’s complaints

Ensures that customers are informed of Bank services and policies. Counsels' customers regarding their financial needs and services requested

Ensures that the Bank's quality reputation is maintained and projected

Assumes responsibility for the effective administration of banking center functions

Ensures that banking center operations are well coordinated

Insure deposit growth of the bank

Establish sales goals/incentives to coincide with goals of the bank

Direct, coach and lead staff’s participation in sales goals and incentive plans

Manages and oversees expenses. Pursues cost-saving measures

Continually seeks ways to improve banking center operations and productivity to meet established goals

Prepares periodic banking center activity reports and makes recommendations to management for improvements

Ensures that proper maintenance and general housekeeping of the building, grounds, work areas, desks, and equipment is carried out, including snow and ice removal

Ensures that adequate supplies, forms, and equipment are available for personnel

Institutes prudent safety measures

Keeps management informed of banking center activities, progress toward established objectives, and of any significant problems. Requests assistance when necessary

Assumes responsibility for related functions as required or assigned

Fills in and performs duties in banking center positions as needed

Attends assigned training sessions and stays current on new operational procedures

Qualification

Bank services knowledgeSupervisory experienceLeadership skillsComputer applicationsInterpersonal skillsOrganizational skillsAttention to detailEffective workflow