This job has closed.

Thomas Jefferson University · 1 month ago

Senior Business Analyst - Jefferson Health Plan

Philadelphia, PA

Full-time

Onsite

Mid, Senior Level

4+ years exp

Thomas Jefferson University is committed to reimagining health care and higher education. The Senior Business Analyst will analyze business processes, provide technical support, and develop solutions to improve efficiency within the organization.

Continuing EducationE-LearningEdTechEducationHigher EducationMedicalNon ProfitSTEM EducationTrainingUniversities

H1B Sponsor Likely

Responsibilities

Able to work in a constant state of alertness and a safe manner

Ensure successful project conclusions by meeting department and corporate objectives

Performs analysis of processes, procedures and practices, in department or assigned area, and identifies and makes recommendations for improvement

Develops and implements business solutions to meet customer needs and requirements, including project design, success measurement, testing, auditing and documentation. Identifies alternative solutions and resulting outcomes when needed

Independently manages the completion of assigned tasks ensuring priorities and timelines are met - Typically, manages 4 - 5 projects, affecting multiple departments, with significant departmental cost and impact

Serves as Operations liaison with Information Services and management to modify and design procedures and reports. Supports system conversions and upgrades, contributes to the development of implementation plans, deployment and migration documents and provides support to facilitate system implementations

Provides technical support for EDI related functions or other specific systems/functions within the business unit

Document and track metrics to assist the department in tuning batch jobs for optimum performance

Coordinate “dry run/dress rehearsal” of production deployment in testing environment

Review and QA of system fixes, patches and updates to ensure current fix level is maintained

Maintain system operations reference manuals and documentation for all supported systems

Participates in internal and external audits, reviews and inspections

Understands the chain of command and points of accountability and decisions for specific matters and communicates accordingly

Decisions are consistent with established program and management policies, procedures, protocols and goals

Develops test plans, quality assurance and audit procedures for new systems or system enhancements

Ensures deadlines for review and reporting responsibilities are met

Anticipates and keeps project staff, stakeholders and management staff informed of future or planned events which could impact on implementations

Qualification

Business Process AnalysisTechnical SupportProject ManagementManaged Care OperationsSystem DevelopmentRoot Cause AnalysisQuality AssuranceDocumentationCommunication

Required

Bachelor's Degree or equivalent experience

4 to 6 years related work experience in Managed Care Operations

Progressive experience in systems development or information systems preferred

Project Management experience preferred

Able to work in a constant state of alertness and a safe manner

Ensure successful project conclusions by meeting department and corporate objectives

Performs analysis of processes, procedures and practices, in department or assigned area, and identifies and makes recommendations for improvement

Develops and implements business solutions to meet customer needs and requirements, including project design, success measurement, testing, auditing and documentation

Independently manages the completion of assigned tasks ensuring priorities and timelines are met

Typically, manages 4 - 5 projects, affecting multiple departments, with significant departmental cost and impact

Serves as Operations liaison with Information Services and management to modify and design procedures and reports

Supports system conversions and upgrades, contributes to the development of implementation plans, deployment and migration documents and provides support to facilitate system implementations

Provides technical support for EDI related functions or other specific systems/functions within the business unit

Document and track metrics to assist the department in tuning batch jobs for optimum performance

Coordinate 'dry run/dress rehearsal' of production deployment in testing environment