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Acadian Air Med · 3 hours ago

Community Relations Supervisor

Baton Rouge, LA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Acadian Air Med is seeking a Community Relations Supervisor in Baton Rouge, LA. The role involves maintaining and growing market share by establishing relationships with healthcare providers, elected officials, and civic leaders, as well as managing PST patients and representing the company at community functions.

Emergency MedicineMedicalTransportation

Responsibilities

Call on nursing homes to establish relationships and solicit business; handle all questions, inquiries, and needs of this client base

Call on hospitals to establish relationships and solicit business; handle all questions, inquiries, and needs of this client base

Assist Regional VP's with public inquiries

Manage all PST patient’s (dialysis, radiology, etc.), including assessments and appropriate documentation

Attend community functions and events to represent the company

Participate in NHA functions, including conventions and conferences

Work with Regional VP's and management team to establish and maintain relationships with elected officials; attend municipal and parish governmental meetings

Assist with development of marketing plans for all product lines

Help to develop contracts with local facilities and healthcare systems

Participation in Chambers of Commerce and other civic organizations

Assist with media relations

Collaborate with operations, ATAC and dispatch to create and refine processes that enhance the customer experience and increase revenue

Collaborate with operations and leadership to develop and deliver reporting that is required by our customers

Qualification

Emergency Medical Technician certificationHealthcare Marketing experienceBCLS instructor certificationCustomer service experienceMicrosoft Office proficiencyInterpersonal skillsCommunication skillsWork under pressure

Required

High School Diploma or GED required

National and/or State certification as an Emergency Medical Technician or Paramedic determined by appropriate state requirements - 2 years experience preferred

Current American Heart Association BCLS instructor or agrees to obtain

Excellent interpersonal and communication skills

Ability to work under the pressure of meeting strict deadlines