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Confidential Jobs · 2 months ago

Data Center & Route Switch Field Service Technician

Manhattan, NY, US

Full-time

Onsite

New Grad, Entry Level

$21/hr - $23/hr

Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the market area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware.

Computer Software

Responsibilities

Installation and maintenance of networking hardware including routers, switches, and WAP’s

Installation and maintenance of telephony equipment and circuits

Hardware break/fix support for Cisco UCS servers and Nexus switching equipment

Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems

Circuit extensions and structured cabling

Site surveys and site audits

Maintain company vehicle, inventory, and tools to departmental standards

Accurately and timely submission of all job-related documents and deliverables

Qualification

CCT Data Center certificationCCT Route/Switch certificationNetworking hardware knowledgeCisco networking productsTelephony systems understandingBreak/fix supportCabling standards familiarityMicrosoft Office proficiencyFollow documentsBasic power tools operation

Required

Must have a clear driver's license (no more than 4 points)

Must have the Covid-19 vaccination

Willing to work mostly M-F with opportunity for overtime and call out pay after hours

Must be able to lift up to fifty pounds above head

Must be able to climb a ladder

Selected candidates will be required to attend a one week hardware training course at our Global Technology Center in Strongsville, OH

Selected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at Acuative

Preferred

Working knowledge of networking hardware and topologies

Familiarity with Cisco networking products and interfacing through Cisco CLI

Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support

Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers

Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment

Ability to provide configuration support for a variety of technology platforms through console and remote applications

Experience with LEC circuit identification and extensions

Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments

Ability to operate basic power tools – drills, saws, etc

Work on ladders and lifts where required

Working knowledge of Microsoft Office applications (Excel & Word)

Ability to follow detailed job documents

Must be willing to travel within assigned region to meet customer SLAs

On-call, after hours, and weekend work may be required

Must possess a valid drivers' license with good driving record