Hope Services · 2 hours ago
Manager, Recruitment and Retention
San Jose, CA
Full-time
Hybrid
Senior Level
$7,800/mo - $8,100/mo
7+ years expHope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. The Manager, Recruitment and Retention is responsible for developing and managing recruitment and staff retention strategies, ensuring a diverse and talented workforce, and leading the talent acquisition team to meet hiring goals.
Health CareMental HealthNon Profit
Responsibilities
Lead strategic talent acquisition initiatives that align with the organization’s long-term goals and growth plans
Collaborate with department heads and HR team to forecast staffing needs and develop proactive sourcing plans
Build and maintain the organization’s employer brand through external partnerships, events, and marketing initiatives
Partner with HR leadership to drive diversity, equity, and inclusion initiatives in talent acquisition
Manage the end-to-end recruitment process, ensuring efficient, equitable, and high-quality hiring experience and monitor hiring process effectiveness
Identify and leverage various recruitment channels (job boards, social media, networking events, employee referrals) to build strong candidate pipelines
Consistently communicate with Hope’s hiring partners (JobTarget, Job Elephant etc) to evaluate hiring trends
Oversee proactive sourcing of qualified candidates for all open positions with emphasis on the quality and diversity of applicant pools and make recommendations and identify strategies to increase both, as needed
Assist in the interviewing process for senior or key roles and provide guidance to hiring managers on selection decisions
Ensure compliance with employment laws and company policies throughout the hiring process
Utilize ATS system efficiently to manage workflows, candidate data, and analytics
Align recruitment strategies with long-term retention goals by hiring for cultural fit, role alignment, and career path potential
Partner with HR to analyze turnover trends and integrate insights into talent acquisition strategies
Build a positive rapport with newly hired employees by employing strategies like periodic check-ins (90-day, probationary, yearly and so on)
Gather feedback on the hiring/onboarding/orientation and new hire training process and suggest process changes as needed
Lead the exit interview/survey process and report on employee turnover trends
Lead and manage the talent acquisition team to deliver on hiring goals and KPIs
Provide coaching, development, and performance feedback to the talent acquisition team to build capability and engagement
Maintain and report recruitment and retention dashboard with trends and metrics such as time-to-fill, vacancy rate, hire success rate, reasons for termination etc
Analyze data to drive continuous improvement in recruitment practices and outcomes
Other duties and special projects as assigned
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or related field or an approved combination of education and experience
Proven experience (7+ years) in talent acquisition, with at least 2 years in a managerial or team lead role
Strong knowledge of sourcing techniques, interviewing methods, and employment legislation
Excellent interpersonal, communication, and stakeholder management skills
Ability to prioritize and manage multiple requisitions and projects simultaneously
Experience working with Applicant Tracking Systems (Lever is a plus)
Strong analytical skills to interpret data and drive continuous improvement in recruitment practices
Ability to think strategically and adapt plans to a fast-changing environment
Proficient in utilization of MS Office Suite and other tools for effective reporting
Company
Hope Services
Hope Services was established in 1952 to improve the quality of life for people with developmental disabilities and mental health needs.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Allison Yant, MSW
Interim Chief Program Officer
Daniel Burns
Senior Partner, Human Resources
Recent News
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