Raymour & Flanigan Furniture and Mattresses · 1 hour ago
Customer Service Representative $17 hourly
Raymour & Flanigan Furniture and Mattresses is committed to treating their associates well to ensure excellent customer service. The Customer Service Representative plays a crucial role in assisting customers with their purchases, managing deliveries, payments, and addressing customer inquiries and concerns.
E-CommerceFurnitureRetail
Responsibilities
Consistently to provide genuine, friendly, personable and professional service
Effective communication, interpersonal and organizational skills in person and on the phone
Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment
Proactively resolve escalated customer issues
Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests
Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events
Qualification
Required
Consistently to provide genuine, friendly, personable and professional service
Effective communication, interpersonal and organizational skills in person and on the phone
Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment
Proactively resolve escalated customer issues
Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests
Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events
Benefits
Health benefits
401k with company match plus profit sharing
Cross training
Annual breakfast prepared by our owners
Company
Raymour & Flanigan Furniture and Mattresses
Raymour & Flanigan is the largest furniture and mattress retailer in the Northeast and seventh largest nationwide.
Funding
Current Stage
Late StageTotal Funding
$16MKey Investors
First Citizens Bank
2024-01-03Debt Financing· $16M
Recent News
2025-10-23
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2025-10-23
2025-10-23
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