Lehigh Valley Health Network · 8 hours ago
Registration Specialist - Emergency Department
Bethlehem, PA
Full-time
Onsite
Entry Level
1+ years expLehigh Valley Health Network (LVHN) is a nationally recognized health care organization that offers a vibrant and diverse workforce. The Registration Specialist in the Emergency Department is responsible for coordinating patient registration, insurance verification, and scheduling, ensuring a positive patient experience while collecting necessary financial information.
Hospital & Health Care
Responsibilities
Interviews patients using open-ended questions to obtain pertinent demographic, insurance (referral/authorization), and other information
Engages patients throughout the registration process to create a welcoming and positive patient experience whether in person or via phone
Ensures referring providers' orders are complete and match the appointment scheduled. Obtains a new order prior to test/treatment if order is incomplete or inaccurate
Scans insurance cards, scripts, patient identification, and all pertinent documentation including regulatory forms accurately
Secures signatures to ensure timely reimbursement, which includes consents signed specific to service(s) being rendered
Determines and collects patient financial liability and creates estimates, if applicable. Refers patients to financial resources as needed for assistance with financial counseling
Reviews daily schedule and identifies potential scheduling conflicts affecting department flow and confers with colleagues and providers for a resolution
Maintains compliance with registration accuracy
Qualification
Required
High School Diploma/GED
1 year Customer service or
1 year Healthcare environment such as a hospital and/or physician office
Computer and typing proficiency
Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness
Must successfully pass the required training in two attempts or less
Must adapt to change in volumes and demands positively and professionally effectively managing time and prioritizing tasks
Remains calm and resilient in a noisy, high-stress environment
Must react quickly in critical situations utilizing critical thinking skills
Preferred
Associate's Degree Health care or related field
2 years registration/insurance verification in a health care setting
Knowledge of medical terminology
Bi-lingual - Spanish/English
Company
Lehigh Valley Health Network
Lehigh Valley Health Network, part of Jefferson Health, is proud to be part of a leading integrated academic health care delivery system.
10001+ employees
H1B Sponsorship
Lehigh Valley Health Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (17)
2023 (8)
2022 (11)
2021 (6)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Brian A. N.
President and Chief Executive Officer
Gregg Zahour
Vice President - CTO
Company data provided by crunchbase