TEKsystems · 7 hours ago
AV Service Technician - Crestron ( Washington, DC Area)
Washington, DC
Full-time
Hybrid
Senior Level
$40/hr - $55/hr
7+ years expTEKsystems is a leading provider of business and technology services, seeking an AV Service Technician to troubleshoot and resolve AV issues in the Washington DC area. The role involves providing in-person support for audio-visual systems in executive board rooms and conference centers, requiring strong technical skills and customer interfacing abilities.
Information Technology
Responsibilities
Work from home and will be dispatched to client sites in the Washington DC area to troubleshoot and resolve AV issues found in Board rooms and conference rooms
Troubleshoot and resolve complex technical issues related to AV systems
Conduct Preventative Maintenance testing
Perform site surveys related to service agreement quotes
Write concise service reports and/or system site surveys
Manage multiple service projects successfully
Lead and mentor junior/intermediate level field service techs
Qualification
Required
Potential candidates must reside in the Washington DC area
Minimum of 7-8 or more years of experience with AV integration and/ or AV field service
AV troubleshooting - Looking for someone who can troubleshoot and understands Crestron systems
Ability to reverse engineer legacy AV systems
Ability to debug newly built systems
Ability to troubleshoot and resolve complex technical issues with Extron equipment
Ability to troubleshoot and resolve complex technical issues with Biamp, QSC audio DSP products and systems
Ability to troubleshoot and resolve complex technical issues with Cisco, POLY, LOGITECH video conference systems
Ability to troubleshoot and resolve complex technical issues with Luxul, NETGEAR, CISCO switches
Ability to troubleshoot and resolve complex technical issues with video wall systems: Planar, UNILUMEN, LG, Samsung, Barco products and systems
Someone that has done testing with multimeter and can troubleshoot issues
Ability to research and specify replacement products
Intermediate to advanced AV Networking skills
Ability to crimp and solder cabling and connectors
Advanced knowledge of signal flow and low voltage electrical concepts; i.e., Ohms law
Someone that does customer service work and interfaces with customers regularly
Ability to conduct Preventative Maintenance testing
Ability to write concise service reports and or system site surveys
Excellent verbal and written skills
Ability to successfully manage multiple service projects
Ability to lead and mentor junior/intermediate level field service techs
A two-year diploma from a college of technical school, or equivalent experience
3 years minimum field service experience
Must maintain a valid driver's license with clean driving record
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to climb ladders and scaffolding
Must be able to lift in excess of 50 pounds
Preferred
CTS certification highly preferred, or equivalent experience
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
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