Whatfix · 2 hours ago
Software Engineer - E5 - San Jose
Gateway, CO
Full-time
Onsite
Senior Level
5+ years expWhatfix is an AI platform focused on enhancing the user experience of enterprise applications. As a Software Engineer (Level 5 / E5) in the Core Platform team, you will be responsible for the design, development, and operation of large backend features that impact product scalability and performance, while collaborating with various teams to ensure reliable and production-ready systems.
Enterprise ApplicationsInformation TechnologyTraining
Responsibilities
Own the design, development, deployment, and operation of large backend-led features (multi-engineer scope)
Build and evolve scalable backend services, APIs, and data pipelines that power Whatfix products
Drive technical design discussions, own architecture decisions within your problem space, and balance short-term delivery with long-term system health
Break down complex problem statements into clear, well-scoped tasks for yourself and other engineers
Write clean, well-tested, and maintainable code following engineering best practices
Ensure features ship with appropriate testing, monitoring, and operational readiness
Collaborate to ensure services are reliable, observable, and production-ready
Mentor/guide other engineers through design reviews, code reviews, and technical discussions
Identify and proactively address technical debt, scalability limits, and reliability risks before they impact customers
Qualification
Required
5+ years of experience building production-grade backend systems
Exposure to Docker, Kubernetes, or cloud-native environments
Understanding of infrastructure-aware development (deployability, observability, scaling)
Strong experience with Java (Spring Boot / REST-based services)
Solid understanding of data structures, algorithms, and distributed systems
Experience designing systems for scalability, performance, and fault tolerance
Hands-on experience with unit testing, integration testing, and automation
Experience working with CI/CD pipelines
Strong debugging, problem-solving, and communication skills
Ability to own features end-to-end and work independently at E5 scope
Preferred
Working experience with NoSQL data stores (Cassandra, MongoDB, etc.)
Working experience with monitoring tools like Prometheus / Datadog
Working experience with ArgoCD
Prior experience working closely with Platform or SRE teams
Benefits
Equity plan
Mac shop, work with the newest technologies
Unlimited PTO policy
Paid maternity/paternity leave
Monthly cell phone stipend
Paid UberEats lunches-daily
Medical, Dental, and Vision coverage (Whatfix pays 80% of the premium for individuals and their families; for the HSA, Whatfix contributes $1,000 for individuals and $2,000 for a family)
Team and company outings
Learning and Development benefits
Company
Whatfix
Whatfix provides GenAI-powered in-app guidance, simulated training, and application analytics to support end-users in using digital tools.
501-1000 employees
H1B Sponsorship
Whatfix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (3)
Funding
Current Stage
Late StageTotal Funding
$264.85MKey Investors
Warburg PincusSoftBank Vision FundPeak XV Partners
2024-09-25Series E· $125M
2024-09-25Secondary Market
2021-06-08Series D· $90M
Leadership Team
Khadim Batti
Co-Founder & CEO
Varakumar Namburu
Co-founder, Head of R&D
Recent News
2025-12-10
Inc42 Media
2025-12-10
2025-12-09
Company data provided by crunchbase