The Pack Labs ยท 13 hours ago
Head of Sales Operations- Cannabinoid/Hemp Brands
United States
Full-time
Remote
Director/Executive
$130K/yr - $150K/yr
7+ years expThe Pack Labs is redefining the future of hemp-derived products with groundbreaking innovation and an unwavering commitment to excellence. They are seeking a Head of Sales Operations to own and enforce execution across their sales organization, ensuring that strategy and training translate into clear processes and consistent execution.
Consumer Goods
Responsibilities
Own and enforce CRM (HubSpot) usage across the sales organization, including deal stages, activity logging, promotion tracking, forecasting accuracy, and data hygiene
Translate sales strategy, training, and initiatives into enforceable workflows, required fields, and operating cadences within HubSpot
Establish non-negotiable execution standards and escalate non-compliance when fundamentals are not followed
Own sales forecasting, pipeline health, and revenue predictability across accounts, reps, and regions
Build and maintain execution-focused dashboards that reflect reality (not vanity metrics)
Conduct weekly pipeline audits and execution reviews with Sales Leadership
Surface risks early and recommend corrective action
Evaluate sales readiness before new programs, promotions, or initiatives launch
Define go / no-go criteria based on systems readiness, operational capacity, and execution risk
Pause, redesign, or kill initiatives that cannot be executed cleanly
Partner with Sales, Marketing, Operations, and Finance to ensure commercial plans are executable end-to-end
Align forecasting with inventory availability, margin targets, and cash flow realities
Ensure marketing programs and promotions are operationally supported by sales systems
Create and maintain sales playbooks, operating standards, and execution checklists
Ensure training translates into required behaviors and system usage
Prepare the organization for scale by hardening fundamentals before layering complexity
Qualification
Required
7+ years of experience in sales leadership roles with direct ownership of execution, including Sales Operations, Commercial Operations, Revenue Operations, or similar functions
Track record of building, repairing, and scaling sales execution in high-growth, operationally complex environments
Deep proficiency with HubSpot CRM, including hands-on implementation, workflow design, reporting, and enforcement
Strong understanding of B2B sales processes, forecasting, pipeline management, and promotion mechanics
Comfortable holding sales leadership and reps accountable to process and standards
Highly organized, detail-oriented, and biased toward action over analysis
Executive-level communication skills with the ability to push back when needed
Preferred
Experience in regulated industries, such as hemp-derived cannabinoids, vape, functional mushrooms, CBD, THC beverages, or nutraceuticals
Hubspot Guru!
Benefits
Full Benefits: Medical, Dental, Vision, and 401(k)
Generous vacation policy/ Paid Time Off
Company
The Pack Labs
The Pack Labs is redefining the future of hemp-derived products with groundbreaking innovation and an unwavering commitment to excellence.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase